Description

Florida International University is a top public university that drives real talent and innovation in Miami and globally. Very high research (R1) activity and high social mobility come together at FIU to uplift and accelerate learner success in a global city by focusing in the areas of environment, health, innovation, and justice. Today, FIU has two campuses and multiple centers. FIU serves a diverse student body of more than 56,000 and 290,000 Panther alumni. U.S. News and World Report places dozens of FIU programs among the best in the nation, including international business at No. 2. Washington Monthly Magazine ranks FIU among the top 20 public universities contributing to the public good.

Job Summary

The Media Technology Support department is recruiting Student IT Operations Technicians at BBC to provide timely and effective multimedia support to end-users in classrooms and other learning spaces. The successful candidate will be assigned specified responsibilities based on the duties listed below:

• Distribution, setup and retrieval of multimedia equipment for classes and events at university facilities, as well as off-campus locations.
• Monitoring and troubleshooting of multimedia systems in classrooms and various campus locations.
• Training of Faculty, Staff and Students on proper use of multimedia systems.
• Preventative maintenance of multimedia systems in classrooms and various campus locations.
• Assisting with equipment reservations and checkout.
• Ensuring that departmental storerooms are kept clean and properly organized.
• General relocation and setup of office equipment and supplies.
• Monitor video conferences to ensure that all sites are connected with proper audio, video and content.
• Monitor scheduled lecture captures to ensure all sources are present and properly recorded.
• Work Closely with field Technicians to quickly resolve any issues that may arise.
• Ensure that maintenance and repair issues are reported immediately and work with engineers to provide timely resolution.
• Perform regular inspections and preventative maintenance of multimedia systems to ensure all equipment is fully functional.

Desired Qualifications

• Experience with multimedia equipment, computers and perifpheral devices.
• Functional knowledge of Microsoft Office Suite, web browsers and media players.
• Customer service oriented and posses the ability to interact with students, faculty and the general public.
• Able to work well with other members of staff in a team-oriented environment.
• Ability to lift forty (40) pounds without mechanical assistance.

Job Category

Student Assistant

Student Disclosure

• Applicants must be currently enrolled as a student at FIU with a minimum of six (6) credits as an Undergraduate student or three (3) credits as a Graduate student during the Fall and Spring semesters.
• During the Summer semesters, Students need only remain enrolled and are not required to take credit hours, but cannot have graduated.
• Upon decreasing credit hours or graduating, student employment must end.

Work Schedule

• Schedule varies.
• Monday through Saturdays
• 20 hours a week

Advertised Salary

$14.00- $16.00

Pre-Employment Requirements

Criminal Background Check
This student appointment may be subjected to a pre-employment background check.

Student Background Checks

Extended Background Check is required if the job includes any of the following responsibilities. Some may also require a Fingerprint Check:

Duties:

Yes or No
Will the position provide unsupervised direct care, treatment, education, training, instruction, supervision, or recreation to vulnerable populations such as minors, the elderly, or those with disabilities? (Fingerprint Check required)No
Will this role be in the Center for Children and Families (CCF) or the Childrens' Creative Learning Center (CCLC)?
No
Will this role be part of a university-sponsored summer camp or afterschool program? (Those providing services in Camps will require DCF Clearance at a cost)
No
Will this role require entering any K-12 schools? (Those providing services in K-12 Schools will require MDCPS/BCPS Clearance at a cost.)
No
Will this role have direct access to cash, checks, gift cards, credit cards, debit cards, or make and receive payments?
No
Will this role conduct IT related functions, e.g. IT Technician, Data Analyst, Application Developer, etc.?
Yes
Will this role require driving of a university-owned motor vehicle (including golf cart and other utility vehicles)?
No
Will this role travel with Athletics teams to events?
No
Will the role be in a special trust/sensitive location?
No
Will this role be in the Office of the Registrar, Office of Financial Aid, or One Stop?
No
Will this position work within the following units that provide health and human services: College of Medicine, College of Nursing, Health Sciences, Physical Therapy, Athletic Training, School of Social Work, Occupational Therapy, Dietetics & Nutrition, Student Health, Psychology, Center for Children & Families? Office of Inspector General (OIG) Checks (Global Watch only)
No
Will this role perform or support research? (Mark No if this is a Graduate Assistant contract (GA, RA, TA))
No

How To Apply

Current Employee

As a current employee, you must log into Employee Self Service (ESS) to apply for this and any other internal career opportunity of interest. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume/ curriculum vitae, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume into one attachment. Attached documents should be in Microsoft Word or PDF format.

*This posting will close at 12:00 am of the close date.

How To Apply

Prospective Employee

If you have not created a registered account, you will be asked to create a username and password for use of the system. It is recommended that you provide an active/valid e-mail account as that will be the main source of communication regarding your status within the process. In this account, you are able to track your applicant status in "My Applications".

To be considered eligible for the position as an internal candidate, departmental staff must meet minimum requirements of the position and be in good performance standing.

Before you begin the process, we recommend that you are prepared to attach electronic copies of your resume, cover letter or any other documents within the application process. It is recommended that you combine your cover letter and resume/curriculum vitae into one attachment. Attached documents should be in Microsoft Word or PDF format. All applicants are required to complete the online application including work history and educational details (if applicable), even when attaching a resume.

*This posting will close at 12:00 am of the close date.

Disclosures

Clery Notice

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the University Police department at Florida International University provides information on crimes statistics, crime prevention, law enforcement, crime reporting, and other related issues for the past three (3) calendar years. The FIU Annual Security report is available online at: https://police.fiu.edu/download/annual-security-fire-safety-report/.

To obtain a paper copy of the report, please visit the FIU Police Department located at 885 SW 109th Avenue, Miami, FL, 33199 (PG5 Market Station).

Pay Transparency

Florida International University will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

FIU is a member of the State University System of Florida and an Equal Opportunity, Equal Access, Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.