Details
Posted: 24-Jun-22
Location: Ames, Iowa
Salary: Open
Position Information:
Position Title:
Network Engineer I
Job Group:
Professional & Scientific
Required Minimum Qualifications:
High school diploma or equivalent
Preferred Qualifications:
Network Engineer I
Bachelor's degree in technology related field.Â
Proven ability to provide excellent customer service to end-users with varying levels of experience and knowledge.Â
Willingness and enthusiasm to research issues and to collaborate across functional teams and with vendors to see problems through to resolution.Â
Familiarity with monitoring and logging applications.Â
Familiarity with enterprise wireless technologies (Cisco preferred).Â
Familiarity with data center network technologies (Cisco preferred).Â
Familiarity with routing and switching technologies (Cisco preferred).â¯â¯Â
Familiarity with managing firewalls in varied network environments.Â
Network Engineer II
Bachelor's degree in technology related field.Â
Proven ability to provide excellent customer service to end-users with varying levels of experience and knowledge.Â
Willingness and enthusiasm to research issues and to collaborate across functional teams and with vendors to see problems through to resolution.Â
Demonstrated experience with monitoring and logging applications.Â
Demonstrated experience with enterprise wireless technologies (Cisco preferred).Â
Demonstrated experience with data center network technologies (Cisco preferred).Â
Demonstrated experience with routing and switching technologies (Cisco preferred).â¯â¯Â
Demonstrated experience with managing firewalls in varied network environments.Â
Job Description:
Summary
Iowa State University Information Technology Services has two opportunities for both a Network Engineer I and Network Engineer II.
NETWORK ENGINEER I
The Network Engineer I position is a highly technical role responsible for upkeep and operation of the ISU data network. This position is responsible for troubleshooting and configuration of routing, switching, security, and wireless network equipment within well-established guidelines. Other duties include documentation of network services, deployment and use of network monitoring solutions, dashboarding performance metrics, and proactive identification of capacity and performance issues. The ability to work a flexible off-hours schedule for planned and unplanned maintenance is required.Â
A Network Engineer I is detail oriented, self-motivated, possess excellent communication skills, and can troubleshoot while learning new skills, tools, and technologies. They also possess strong time management, organizational, communication, and decision-making skills with the ability to identify, analyze, and solve complex problems. Â
A Network Engineer I is a developing career level position requiring an ability to demonstrate basic knowledge of Network and Network related technologies.
Minimum Requirements for Network Engineer I:
High School Diploma
PS807
Example of Duties
⢠Assists with the installation and support of network communications including LAN/WAN systems.
⢠Supports and troubleshoots network issues and coordinates with vendors for installation of such items as routers and switches.
⢠Responds to maintenance service requests related to network equipment.
⢠Supports project planning, cost analysis, and vendor comparisons.
⢠Works on project implementation.
Level Guidelines
⢠Individual contributor position with developing professional and/or technical skills working under immediate to general supervision.
⢠Grasps professional-level knowledge and concepts of field while working in a progressive learning mode.
⢠Works on problems and issues of somewhat limited scope.
⢠Follows standard practices and procedures in analyzing situations or data for which answers are available or can be obtained.
⢠Responds to inquiries and issues, escalating to manager or higher level workers as appropriate.
⢠May lead projects of limited scope and complexity.
⢠May provide guidance to students.
NETWORK ENGINEER II
The Network Engineer II position is a highly technical role responsible for upkeep and operation of the ISU data network. This position is responsible for troubleshooting and configuration of routing, switching, security, and wireless network equipment of moderate complexity. Other duties include documentation of network services, deployment and use of network monitoring solutions, dashboarding performance metrics, and proactive identification of capacity and performance issues. The ability to work a flexible off-hours schedule for planned and unplanned maintenance is required.Â
In addition to the above, the Network Engineer II may assist with network architecture design, feasibility, and cost studies. This position will interact with campus wide projects and initiatives, working closely with other IT staff and vendors to identify and implement appropriate network solutions to the campus environment, as well as provide third tier support to campus IT users.Â
A Network Engineer II is detail oriented, self-motivated, possess excellent communication skills, and can troubleshoot while learning new skills, tools, and technologies. They also possess strong time management, organizational, communication, and decision-making skills with the ability to identify, analyze, and solve complex problems. Â
A Network Engineer II is an intermediate career level position requiring an ability to demonstrate a solid knowledge of Network and Network related technology. They will possess a broad working knowledge that can be demonstrated by experience in a professional or enterprise capacity and able to exercise judgement to determine the appropriate actions to resolve problems.Â
Minimum Requirements for Network Engineer II:
High school diploma or equivalent and 3 years of related experience
PS809
Example of Duties
⢠Installs, maintains, and evaluates network communications including LAN/WAN systems.
⢠Troubleshoots moderately complex network issues and coordinates with vendors for installation of items such as routers and switches.
⢠Conducts project planning, cost analysis, and vendor comparisons.
⢠Works on project implementation.
⢠May assist training lower-level Network Engineers.
Level Guidelines
⢠Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals.
⢠Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues.
⢠Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems.
⢠Responds to a broad range of inquiries and requests.
⢠May provide training and/or direction to lower-level staff.
⢠May lead projects of moderate scope and complexity.
⢠Provides guidance to students.
Appointment Type:
Regular
Number of Months Employed Per Year:
Time Type:
Full time
Pay Grade:
PS807
Application Instructions:
To apply for this position, please click on âApplyâ and complete the Employment Application. Please be prepared to enter or attach the following:
1) Resume/Curriculum Vitae
2) Letter of Application/Cover Letter
3) Contact Information for Three References
If you have questions regarding this application process, please email employment@iastate.edu or call 515-294-4800 or Toll Free: 1-877-477-7485.
Why Choose ISU?
Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as:
⢠Retirement benefits including defined benefit and defined contribution plans;
⢠Generous vacation, holiday and sick time and leave plans;
⢠Onsite childcare (Ames, Iowa);
⢠Life insurance and long-term disability;
⢠Flexible Spending Accounts;
⢠Various voluntary benefits and discounts
⢠Employee Assistance Program;
⢠Wellbeing program;
⢠This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.
Original Posting Date:
April 19, 2022
Posting Close Date:
Job Requisition Number:
R8136
