Details
Posted: 14-Jun-22
Location: Providence, Rhode Island
Salary: Open
About CCRI:
The Community College of Rhode Island is New England's largest community college, and a nationally-recognized leader in catalyzing student success and achievement for recent high school graduates and returning adults alike.
We provide affordable, open access to higher education, and we deliver on our mission to offer all students the opportunity to acquire the knowledge and skills necessary for intellectual, professional and personal growth.
Diversity is our strength. We champion equity, and we celebrate, support and thrive on the diverse experiences, backgrounds, and perspectives that are represented across our four campuses.
We strive to hire and retain culturally competent faculty and staff whose demographics are reflective of our diverse student body. To learn more about our employees' values and what it means to work here, learn about our Guiding Principles
here.
Posting Details > Special Instructions to Applicants
To apply for this position:
· Complete CCRI's online application, and attach a cover letter and resume by the closing date.
· If attaching a resume complete with education history and/or employment history, please
disregard these sections within the online application.
· Please include the contact information for three (3) references within the application.
· Finalists will be required to provide official college transcripts.
· Please note that all RI Council of Postsecondary Education employees (i.e., full- and part-time
faculty and non-classified employees) must be fully vaccinated and boosted when eligible. Learn
more about CCRI's vaccination policy
here.
Please contact Human Resources at 401-825-2311 (TTY: 401-825-2313) if you require assistance with the online application process.
EEO Statement
CCRI is an Equal Opportunity/Affirmative Action employer.
CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status, or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to CCRI's Title IX Coordinator at TitleIXCoordinator@ccri.edu
The Clery Act requires colleges and universities to report campus crime data, support victims of violence, and publicly outline the policies and procedures they have put into place to improve campus safety.
Job Summary:
Hands-on Manager of the Systems Operations team which is responsible for the design, implementation, and maintenance of CCRI's data centers, servers, and disaster recovery solutions. The team also will lead CCRI's initiative to evaluate, select, and move to an infrastructure as a service platform such as AWS or Azure.
Additionally, the Systems Operations team plans, designs, implements, operates, monitors, and supports technical solutions relating to all cloud services such as O365 and manages the production and development environments of our enterprise applications such as Banner.
Duties and Responsibilities:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Hands-on and team leader in the management of all servers, virtual machines, disaster recovery systems, and all other data center and cloud-related infrastructure and systems. The person in this role will also occasionally be required to perform the duties of those he/she manages.
- Staff leadership including goal setting, professional development, performance management, staffing, and team building.
- Ensures all systems are patched and updated as necessary for functionality and security purposes.
- In collaboration with the information security team, ensure all CCRI resources are secure and in conformance with all compliance requirements.
- Manages vendor relationships and contracts within the area of focus.
- Database administration.
- In collaboration with the Director, Infrastructure, and Operations, as well as the rest of the Information Technology team, plan, execute, facilitate, and/or support projects and staff relating to the transition and/or migration of non-cloud resources into cloud services and/or infrastructure.
- In collaboration with the Director, Infrastructure, and Operations, as well as the rest of the Information Technology team, manage and enhance CCRI's identity management solution.
- Build and maintain operational tools for deployment, performance, security and cost monitoring, and analysis of cloud services and systems.
- Provision, configure, monitor, and maintain cloud services and security access, both via web-based management consoles, scripts, and automation tools.
- Implement and maintain tools for backups and disaster recovery of both on-premises systems and cloud services.
- Produce and maintain documentation and records relevant to the areas of responsibility.
- Troubleshoot cloud resources and assist with troubleshooting cloud-dependent services as needed.
- Maintain proficiency in server administration, cloud system administration, and cloud DevOps technologies and practices.
- Train and supervise both full-time staff and student employees as assigned and assist in evaluating training needs.
Assist in:
- Analyzing and troubleshooting all issues.
- Establishing and enforcing standards and procedures.
- Evaluating and recommending existing and future cloud technology and services with respect to their applicability to the college.
- Establishing best practices in all technical areas, such as system administration, cloud security, cost and performance monitoring, and cloud services.
- Assessing technical needs of a department.
- Estimating resource requirements for developing specialized software.
Minimum Requirements:
- Bachelor's degree in computer science, or equivalent experience
- Six years experience in the design, installation, and maintenance of computer systems, server administration, cloud technology, and SysOps/DevOps engineering of which two years of experience shall be in the area of cloud services technical support.
- Strong knowledge of database technologies including Oracle, SQL Server, and MySQL.
- Demonstrated competence in the management of cloud collaboration platforms (such as Microsoft 365 and Google Workspace) and cloud services (such as Microsoft Azure and Amazon Web Services)
- Demonstrated experience in Linux and Microsoft server/system administration as well as virtualization technologies.
- Demonstrated knowledge, understanding, and fluency of data networking, data security principles and practices, and identity management.
- Demonstrated knowledge and experience with security principal both in a data center and cloud-hosted environments.
Competencies:
- Strong interpersonal skills.
- Ability to work independently as well as effectively and collegially with faculty, administrators, students, and colleagues.
- Excellent analytical, organizational, and communication skills.
- Ability to learn and use a wide variety of technologies and tools.
- Ability to multitask and show initiative, leadership, and coordinate efforts where needed.
Campus Location: Primarily located at the Warwick Campus
Full-time/Part-time: Full-Time
Salary Range: Salary commensurate with education and experience
Special Instructions to Applicants:
To ensure full consideration, complete application materials should be received by 07/18/2022, 11:59 PM (EST). Applications will not be accepted after the closing date.
Finalists will be required to provide official college transcripts.
If you need assistance with the online application process, please contact Human Resources at 401-825-2311. TTY: 401-825-2313.
EEO Statement:
CCRI is an Equal Opportunity / Affirmative Action Employer. We recognize that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment. We welcome applicants who can contribute to the College's commitment to excellence created by diversity and inclusivity.
CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College's Title IX Coordinator at: TitleIXCoordinator@ccri.edu.
The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here:
https://www.ccri.edu/campuspolice/pdfs/Annual%20Security%20Report%202019.pd