IT Administrator (Information Technology Admin/Analyst 2 - MR11)
IT Infrastructure Engineering
University of Tennessee, Chattanooga
The IT Administrator deploys and manages campus telephony systems; manages and deploys customized phone solutions to departments and users; is responsible for the administration of various infrastructure servers and account management; and serves as a member of the Infrastructure Engineering team.
Manages call managers, session mangers, system manager, telecom billing system, call center systems, mobility, and session border controllers
Independently analyzes and solves complex technical problems in telephony systems and the data center
Develops, implements, and supports projects that satisfy a variety of user needs
Fulfills service requests for listed telephony systems
Accountable for the performance of call management systems
Uses innovative solutions to solve problems and modifies solutions when competing policies are present
Fundamental in the development and implementation of VOIP
Works as a project team member under direction and support of senior
Supports the design and implementation of systems in the infrastructure space
Manages licenses for purchased products and software
Follows and creates documentation (e.g., instructions, configurations, best practices, service information)
The ideal candidate will possess the following:
Advanced knowledge of telephony systems and engineering
Expert level ability to understand how systems are inter-related
Ability to define business requirements, often with limited information
Ability to successfully lead teams and projects
Ability to mentor and provide work direction
Review of applications will begin June 10, 2022 and continue until the position is filled. Applications received bythis datewill receive priority consideration.
Minimum Qualifications: Typically requires a bachelor's degree in relevant field and two years relevant IT experience, or an equivalent combination of education, training, and experience.
Preferred Qualifications: Three years of relevant IT experience, or an equivalent combination of education, training, and experience are preferred.
The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.
The University of Tennessee at Chattanooga is an engaged, metropolitan university committed to excellence in teaching, research, and service, and dedicated to meeting the diverse needs of the region through strategic partnerships and community involvement.