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Position Summary: The Accredited Systems Administrator is a role within the Office of the COS Security Services Information Assurance (IA) team of the Software Engineering Institute (SEI) that operates, monitors, and maintains accredited information systems in concert with the SEI IT engineering groups and the Information Assurance Team. This is an opportunity for a clearance-eligible IT professional with strong organization and communication skills and working experience with modern Windows system administration tools and operating techniques in a mixed Windows & Linux environment.

Minimum Qualifications and Requirements:

Education/Training: Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent combination of training and experience.

Experience: Three plus (3+) years of system and network administration experience using modern system administration tools and operating techniques in a mixed Windows and Linux production infrastructure.

Skills/Abilities: Problem solving skills. Demonstrated knowledge of Windows operating system commands/utilities; demonstrated knowledge of system administration tools and processes such as those used to manage software, Group Policy Objects, and other aspects of Active Directory; demonstrated knowledge of server and network problem resolution based on examination of events/alerts and system monitors/logs. Possess attention to detail; ability to meet deadlines while working on multiple tasks - sometimes under pressure and with shifting priorities; ability to deal collaboratively, diplomatically, and optimally with customers, co-workers and other professional colleagues, managers, and staff

Physical / Mobility: Some infrequent business travel required. Computer hardware installation and configuration required on a regular basis, sometimes involving transport of heavy objects (typically under 100 lbs.) short distances, use of hand tools, et cetera. Carrying of light objects (< 20 lbs.) for longer distances (intra-campus; 2-3 city blocks) may also be required.

Environmental Conditions: Close contact with LCD screens for extended periods; frequent work in a computer data center environment.

Mental: Ability to identify, isolate and resolve systems problems. Communicate the nature of problems to different parties (e.g., system / network administrators, IA professionals, IT user support, etc.) to resolve technical issues, sometimes under pressure.

Other: Candidate will be subject to a background check and will need to obtain and maintain a T5 collateral clearance with ICD 704 eligibility. You also need to meet and maintain DOD 8140 readiness requirements within nine (9) months of employment at SEI's expense. Additional work hours (weekend and evening hours) may be required on an infrequent basis. May be required to stay at or return to work during incidents and/or emergencies to perform duties as requested. This position is located in the Pittsburgh, PA office with potential for ~10% travel to the northern Virginia SEI office site

Preferred Qualifications and Requirements:

Licenses: Current Microsoft certifications; one or more of MCITP (Server & Client), MCSA, MCSE, etc. One or more of the following Red Hat certifications: RHCSA, RHCE, RHCSS; Cisco entry-level certification (CCENT) or above (e.g., CCNA, CCNP, etc.).

Experience: Prior experience as a system / network administrator for services under government cognizance (e.g., DISA, DCSA); knowledge of the DOD STIGs and their application in establishing and operating information systems; prior use of Security Content Automation Protocol (SCAP) validation tools, awareness of NISPOM IS-relevant rules, etc.

Other: Candidates with active DOD Top Secret clearance with in scope T5 and ICD 704 eligibility are highly desirable.

Accountability: Ensures server(s) and client stations are operating efficiently and resolves issues. Verifies that accredited systems maintain their prescribed configuration and addresses/reports deviations from same immediately. Recommends modifications to enhance server/service performance and reliability. Regularly communicates with the ISSO and ISSM as well as IT engineering group leaders to convey operational status information relevant to the services in scope.

Direction: Works under general supervision with input from the ISSO or ISSM. Most work is performed independently, or in concert with the ISSO, ISSM and appropriate IT engineering groups.

Decisions: Must be able to identify user and systems issues and resolve trivial issues independently. Information Security issues and complex operational problems are handled in concert with the ISSO, ISSM and appropriate IT engineering groups.

Supervisory Responsibilities: May assist in the training process for new staff and users.

CMU's COVID-19 Vaccination Requirements: As a condition of employment, Carnegie Mellon University requires all staff and faculty working in the United States to be fully vaccinated, including a booster when eligible, against COVID-19. Prior to commencement of employment, new hires in the United States must provide proof of vaccination or obtain an approved exemption. (Exemptions may be requested for medical reasons or for religious or strong moral or ethical conviction.) Those granted an exemption must comply with all applicable COVID-19 mitigation requirements. The most up-to-date information on CMU's COVID-19 mitigation requirements can be found here: Minimum Requirements to Return to Campus.

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