Sr. Systems Engineer
Position Summary
The incumbent's primary function is to work as a senior member of the systems team to design, configure, troubleshoot, and maintain the systems infrastructure that are deemed critical thus ensuring the availability of production systems. This position will contribute to the efforts of safeguarding the confidentiality, integrity, and availability of the enterprise infrastructure across the Medical Center. The incumbent will be required to participate and lead Systems related workgroups to cross train and develop support runbooks for other infrastructure team members to follow. The successful incumbent will possess outstanding communication skills while adhering to our high standard of excellence. They will be a team player with the ability to work independently. Multitasking skills are a must, the candidate much possess strong analytical skills as well.
Duties of a Senior Systems Engineer may include the following but are not limited to:
- Systems Infrastructure Design & Implementation: Evaluate and improve existing systems infrastructure to meet the changing demands/challenges of the Medical Center. Develop both short term and long-term technical roadmaps and budgetary requirements.
- Assists in performing hardware implementations to ensure configuration, process, and procedure standards are in place. This includes meeting with different hardware manufacturers to stand up POC's to recommend technical solutions that align with the vision of the Medical Center.
- Meet with other business units and work on translating customer needs into technical solutions.
- Develop runbooks, workflows and provide cross training to Infrastructure staff to provide ongoing support for systems implemented by the Engineering team.
- Assist in the design, implementation and maintenance of the Medical Centers primary storage solution that serves thousands of users. Facilitate resource allotment and address all alerts and service issues.
- Configure Data Tiering policies and guidelines and work closely with the administrators of the colocation facility to ensure up-time for all critical storage solutions. This includes the implementation of Storage Grid for archival data.
- Provides second and third level support for troubleshooting of performance issues with core Citrix ADC/Netscalers. Will lead workgroups to explore new Citrix offerings to further the maturity of the Medical Centers virtual desktop and application farm.
- Researches, analyzes, and recommends changes for future system growth by utilizing industry standard monitoring/research tools for core infrastructure solutions.
- Plan and participate in VMware infrastructure upgrades including VSphere, VCenter, VOPS and VRA.
- Design workflows for all upgrades of core UCS and NetApp HCI environments.
- Maintain an expert level of knowledge of infrastructure expertise by attending seminars, technical training, or through other related activities.
- Support existing backup infrastructure and ensure all production systems are backed up. Forecast backup growth to ensure there is current onsite capacity and cloud capacity in Azure.
- Review annual support contracts and put together capital requisitions for all technologies supported by Systems Engineering.
- Work closely with Networking Support to design, implement and support the Infoblox DNS solution. Including deployment of new zones and DNS hardening as required.
- Must participate in after hours On-Call support for core technologies supported by Systems Operations.
Qualifications
Required Qualifications:
- Bachelor's degree and 3-4 years in extensive Information Technology experience
- In Lieu of a Bachelor's Degree, an Associates or equivalent technical diploma with 10 years of experience.
- 8+ experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies.
- 3 years experience in configuring and troubleshooting DNS issues.
- 3 years experience in planning and rolling out new system infrastructure solutions for a large complex organization.
- 3 years experience designing, implementing, and managing enterprise backup solutions
- 3 years experience with managing and configuring network load balancers
- 5 years experience in the management of centralized storage solutions for a large complex organization
- Experience with designing, implementing, and supporting Hyper Converged Infrastructure solutions
- Excellent customer service skills
- Excellent analytical skills are essential for this job. The candidate must be able to troubleshoot identity and access issues quickly by identifying sources of problems.
- The candidate must be detail oriented and have strong organizational skills. Excellent communication skills are essential.
- The candidate should have worked in small teams and have a strong sense of ownership and responsibility including working off-hours for maintenance tasks, etc..
Preferred Qualifications:
- 10 years experience in Information Technology
- 5 or more years' experience in troubleshooting Windows Server OS issues
- 8 years experience with supporting the critical operations of a complex Data Center
- 2 years experience working with public cloud infrastructure
Special Notes: Resume/CV and cover letter should be included with the online application.
In accordance with the New York State Department of Health (DOH) regulation that all hospitals and nursing homes "continuously require all personnel to be fully vaccinated against COVID-19," Candidates who are not already partially vaccinated must obtain the first dose of the vaccine within three (3) calendar days of acceptance of conditional job offer and must obtain any subsequent doses in accordance with the vaccine protocol. Candidates who are partially vaccinated, but not yet fully vaccinated, must complete their vaccination series within three (3) calendar days of job offer or in accordance with vaccine manufacture protocol, whichever comes later.
The regulation also includes those who may be affiliated with or interact with employees of a hospital or nursing home. The regulation allows for limited exemptions with reasonable accommodations, consistent with applicable law.
Posting Overview: This position will remain posted until filled or for a maximum of 90 days. An initial review of all applicants will occur two weeks from the posting date. Candidates are advised on the application that for full consideration, applications must be received before the initial review date (which is within two weeks of the posting date).
If within the initial review no candidate was selected to fill the position posted, additional applications will be considered for the posted position; however, the posting will close once a finalist is identified, and at minimal, two weeks after the initial posting date. Please note, that if no candidate were identified and hired within 90 days from initial posting, the posting would close for review, and possibly reposted at a later date.
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- Stony Brook Medicine is a smoke free environment. Smoking is strictly prohibited anywhere on campus, including parking lots and outdoor areas on the premises.
- All Hospital positions maybe subject to changes in pass days and shifts as necessary.
- This position may require the wearing of respiratory protection, which may prohibit the wearing of facial hair.
- This function/position maybe designated as "essential." This means that when the Hospital is faced with an institutional emergency, employees in such positions may be required to remain at their work location or to report to work to protect, recover, and continue operations at Stony Brook Medicine, Stony Brook University Hospital and related facilities.
Prior to start date, the selected candidate must meet the following requirements:
- Successfully complete pre-employment physical examination and obtain medical clearance from Stony Brook Medicine's Employee Health Services*
- Complete electronic reference check with a minimum of three (3) professional references.
- Successfully complete a 5 panel drug screen*
- Successfully complete a Background Check investigation.
- Provide a copy of any required New York State license(s)/certificate(s).
Failure to comply with any of the above requirements could result in a delayed start date and/or revocation of the employment offer.
* The hiring department will be responsible for any fee incurred for examination.
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Stony Brook University is committed to excellence in diversity and the creation of an inclusive learning, and working environment. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, familial status, sexual orientation, gender identity or expression, age, disability, genetic information, veteran status and all other protected classes under federal or state laws.
If you need a disability-related accommodation, please call the University Office of Equity and Access at (631)632-6280.
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