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What you’ll be doing...
As an Enhanced Collaboration Enterprise Architect, you will be an integral part of a talented team collaborating with our clients’ on their Digital Transformation. You play a meaningful role in building long-term business relationships within assigned enterprise accounts. This is a high-impact role working closely with the Sales team and customers to identify and qualify opportunities and design solutions to address customer business challenges.
The primary responsibility for the Enhanced Collaboration Enterprise Architect is to communicate the strategic vision and value propositions to senior customer stakeholders. The Enhanced Collaboration Enterprise Architect will develop and maintain a longer term (3-5 year) Technology Roadmap that will be a key part in the development of the account’s strategic account plan.
The Enhanced Collaboration Enterprise Architect must continually develop and maintain a comprehensive understanding of the industry and Verizon systems, processes, product offerings and services to enable effective, impactful client communications. The Enhanced Collaboration Enterprise Architect provides leadership on large, complex customer engagements, putting together solutions across multiple towers (MNS, VNS, M2M, IoT, 4G/5G, MEC, Application Enablement, Cloud, Security, Professional Services, UC&C, etc.), supporting literature, diagrams, write-up, responses, etc.
Responsibilities include, but are not limited to, the following:
Owning the solution strategy for Verizon’s largest Global Enterprise customers.
Ensuring compliance with Verizon’s solution governance processes.
Publishing jointly-agreed three to five year roadmaps across all relevant technology towers.
Supporting account teams in developing and maintaining strategic account plans.
Creating all Solution Design Documents.
Recommending integration strategies, enterprise architectures, platforms and application infrastructure required to successfully implement a complete solution using best practices.
Owning the technical relationship with Verizon customers, including managing product and solution briefings, workshops, proof-of-concept work, and the coordination of additional technical resources.
Leading prioritization of Customer solution / technical requirements and champions resolution of solution / product gaps internally (also towards Product Groups).
Traveling to Client sites, conferences, and other related events as required.
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
What we’re looking for...
You’ll need to have:
Bachelor’s degree or four or more years of work experience.
Six or more years of relevant work experience.
Six or more years of experience in designing and implementing complex solutions for Fortune 500 companies.
Six or more years of experience in the tech industry, pre-sales, customer-facing, consulting, or other relevant technical experience.
Experience architecting and developing software or infrastructure for scalable, distributed systems.
Experience architecting and developing large infrastructure and network solutions for enterprise customers.
Experience with networking concepts, including software defined networking, routing, VPNs, load balancers, and firewalls.
Experience with collaboration and customer experience platforms.
Knowledge of data and information security.
Experience in two or more of the following areas: Software Defined Networking (SDN), IT infrastructure and systems security, cloud or network systems management, and business continuity, Wireless Network (WWAN) LTE, 5G, RAN/CORE, Next-Gen Architecture, IoT/M2M and Mobility Solutions, Onsite LTE/5G, and MEC.
Experience developing customer-facing business cases.
Valid driver’s license.
Willingness to travel.
Even better if you have one or more of the following:
Bachelor’s degree in Engineering or Computer Science or four additional years of relevant work experience
Ability to understand and develop SLA’s, KPI’s within complex commercial contracts.
Ability to understand and articulate how large, complex, multi-tower solutions work together.
Ability to clearly explain/whiteboard complex technical concepts to varied audiences (CTO to Manager).
Confidence and capability in communicating at C-level across both IT and business leaders.
Ability to navigate both internal and customer business processes (e.g., governance, financial approvals, change-control).
Commercial acumen, ability to develop business plans at a conceptual level.
Ability to run multiple projects or deals under tight timelines
Advanced design and sales skills in the following:
Data and IP Services (MPLS, VoIP, VPN, IP PBX), Managed Network Services (LAN, WAN, CDN, Managed IP PBX), Managed Security Solutions, Data Center Outsourcing (application hosting, managed storage), Call Center Technologies (ACD, IVR, Customer Portal)
Experience or knowledge of advanced technologies (e.g., Artificial Intelligence (AI), Machine Learning (ML), Augmented Reality / Virtual Reality, DevOps).
Verizon will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative.
Verizon will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
Equal Employment Opportunity
We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.
COVID-19 Vaccination Requirement
Verizon requires new hires to be fully vaccinated against COVID-19. Verizon provides reasonable accommodations consistent with legal requirements (e.g., for medical, religious, or state law recognized reasons).