What does a great Technical Consultant do? In this position, you will provide analysis, testing, consultation and recommendations to clients throughout the project coordination process, in order to ensure clients' business needs are met. You will work closely with clients and internal partners to ensure efficient on-time delivery of data center projects and provide the best-in-class solutions to the clients' needs. Your primary project responsibility will include the coordination of the DNA IRS compliance process with internal groups.
Essential Job Responsibilities:
* IRS Compliance Process Consultation/Coordination:
You will work with client on DNA IRS Compliance Overview throughout the process
You will setup and validate DNA Core parameters
You will create/update structured communications
Specified output validation
Develop and/or assist with process improvements
* File Transmissions: You will coordinate incoming and outgoing file transmissions, analyze reports as needed, document errors and procedures/processes with the client and/or third party vendors.
* Client Option Selection and Setup related to specific projects:
You will determine how the bank operates and services their customers as it relates to the project
Assist client with the appropriate options and setup as they relate to specific projects.
* Core Project Consultation/Coordination:
Using the knowledge of the DNA and related systems, recommend to clients ways to utilize the systems to achieve the desired end result.
Interpret requests and determine additional requirements (documentation, client discussions, etc.).
You will determine complexity of requests, development and/or data center support requirements.
You will develop or assist with specifications as necessary.
You will assist with projects that require interdepartmental resources and coordination.
You will coordinate/communicate with client as necessary
Document all project procedures and processes for inclusion in the department procedural library
* Testing: Accurately and extensively test third party and project specific files, programs and procedures/processes. * Professional relationships: Establish and maintain positive professional relationships with both internal and external clients. * Other duties as assigned by management.
Bachelor's degree preferred, Associate's degree at minimum.
Two to five years of relevant experience in the financial or financial services industry
Some experience with or knowledge of DNA platform
Proficient with SQL queries, database structures - Oracle and SQL Server
Strong MS Office skills with using Excel, Word, PowerPoint
Possess good project management skills and should be detail oriented
Strong communication skills and be able to interact with work with external clients, vendors and other development teams
Ability to successfully work independently and within a team.
Should be flexible to work some weekend hours for 2-3 months in a year, mainly during year end events.
Analytical knowledge: In-depth experience with analytical tasks related to special project coordination.
Ability to work in a highly matrixed environment.
Effective time management skills.
Learn more about Fiserv:
To support the total well-being of our associates, Fiserv takes a broad approach to our benefits. We offer a comprehensive benefits package that provides flexibility and affordability with a variety of medical, dental, vision, life insurance and disability options.
We are #FISVProud of our benefits and well-being programs. Our commitment to wellness, wellness education, preventive services and fitness activities are designed to meet you where you are.
Life moves fast. And as it does, we know most people aren't thinking about "financial services". But we are.
We help people and businesses move money and information every minute of every day. Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely.
We're Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today. The company's approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought.
Our Aspiration is to move money and information in a way that moves the world. As a FORTUNE(tm) 500 company and one of FORTUNE Magazine World's Most Admired Companies for the seventh consecutive year, we are committed to excellence and purposeful innovation.
We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Explore the possibilities of a career with Fiserv and Find Your Forward with us.
In order to protect our Fiserv community, Fiserv requires all newly hired employees in the United States to be fully vaccinated before their start date. Proof of vaccination will be a condition to hiring. Fiserv complies with all applicable laws regarding the reasonable accommodation of individuals with disabilities and/or sincerely held religious beliefs.
Fiserv is a global leader in financial services technology solutions. We're helping more than 12,000 clients worldwide create and deliver experiences for a digital world that's always on. Solutions that enable today's consumer to move and manage money with ease, speed and convenience. At the point of thought.