Introduces and integrates new technologies into the existing Data Center environments. Implements strategy for the environment including the following: RedHat Linux, Puppet, EMC Isilon/Unity storage, Veeam backup solution, Splunk, VMWare, F5 load balancers and CISCO firewalls and switches.
Leads special projects requiring thoughtful analysis and strategic thinking.
Serves as an expert and advisor to faculty, students, and staff on Booth-supported technology.
Automates systems to streamline server operations.
Analyzes alternatives, develops business cases, and presents recommendations for technology to Booth IT leadership.
Promotes teamwork and collaboration within the Operations team and across Booth IT department.
Acts as a role model and mentor for other Booth IT staff.
Resolves open issues within the service level agreements related to servers and networks.
Answers technical inquiries and assists users within established service level agreements.
Analyzes system logs and identifies potential issues.
Troubleshoots any reported problems.
Monitors and tunes system performance.
Performs routine audits of systems and software.
Installs and configures new hardware and software.
Applies operating system updates, patches, and configuration changes.
Creates, updates, or deletes user accounts.
Documents technical environment and system configuration.
Solves complex problems to configure, install, upgrade, and maintain server applications and hardware. Works to safeguard the integrity of computer software. Implements operating system enhancements to improve the reliability and performance of the system.
Tracks compliance and maintains documentation for hardware, software, and service inventories for management reports.
Performs other related work as needed.
Bachelorâ™s degree in computer science or a related field.
A minimum four years of systems administration experience.
Experience managing networked servers with knowledge of switches and firewalls, network services, system utilities, hardware installation, and operating/application system installation.
Experience in a multi-platform network environment, client support, backup and restore technologies,
Expertise with system administration issues in a large and complex client server environment.
Knowledge of backup technology, and monitoring and other automated systems management technologies.
Proven ability to solve complex systems problems, work independently, and work well with others in a team environment.
Outstanding deductive and investigative skills to identify and diagnose complex, non-intuitive technical problems.
Apply in-depth knowledge and experience of internal or external business issues to improve products or services.
Take a new perspective using existing solutions.
Quickly learn new procedures, techniques, and approaches.
Excellent written and verbal communications skills.
Effectively assist and train members of all levels of experience.
Integrity and credibility to work with sensitive data.
Cover Letter (required)
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