Who we are looking for Proficient in process design and delivery of an ITIL aligned Service Asset & Configuration Management process Knowledgeable of industry best practices and trends for CMDB and configuration management Knowledgeable of both on-premise and cloud infrastructure environments. Experience with SCCM, Flexera, VMWare vRealize Automation a plus. Demonstrable experience of working collaboratively with teams in business and IT to exert influence to deliver services and processes within a matrix organization Strong customer service skills to ensure CMDB provides useful information Ability to interpret business priorities and understand business needs Experience managing large IT-enabled change
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