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End User Computing Engineer
Overview of role Reporting directly to Hong Kong EUC Team Lead & Infrastructure Manager. The EUC Engineer is responsible to provide effective and timely day-to-day IT desktop support, advice, guidance and diagnosis, and timely problem resolution for Hong Kong end users and business. The role is also required to provide basic IT support (Server & Network) where needed. A client focused, service excellence delivery orientation is critical to success in this role. The role will cover core business hours and requires a flexible and priority driven work approach as service escalations will require immediate response. Some activities may need to be performed outside core business hours or during weekends. The candidate will be expected to work collaboratively


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