Develops, implements and maintains policies, procedures, programs and the overall plan for ensuring the security and integrity of company data, databases, information systems, and technology. Conducts risk management analysis and creates disaster recovery plans. Manages the coordination and execution of the testing processes (exercises) utilized to validate the disaster recovery plans and to identify weaknesses and failure points in the plans. Develops the organization's resumption plan including identifying and securing necessary off site resources and ensuring action plans are in place and communicated. Consults with IT Project Teams to determine system criticality and design disaster recovery protection schemes commensurate with that criticality for business needs for all CCHCS companies. Maintains the disaster recovery attributes of all systems in the CCHCS configuration management database on an ongoing basis throughout the life of every system. Works closely with infrastructure and architecture teams to evaluate and optimize technology solutions to advance the reliability and effectiveness of system protection tools and their uses. Will also participate to deliver necessary information to support audits and applications such as HHS processes when required.
BS/BA degree in related field.
5+ years of experience in enterprise IT Disaster Recovery and project management experience.
Solid understanding of project management principles and data center technology preferred.
Expert level knowledge of IT Service Management principles, best practices and frameworks such as ITIL.
Critical thinking and problem-solving abilities.
In-depth analysis, reporting and documentation skills.
Ability to effectively monitor and implement continuous improvement in the area of disaster recovery.
Ability to document and communicate complex concepts in a user-friendly and audience-appropriate fashion to all levels of the organization from line level to management and executive teams.
Experience building and fostering coalitions to enable cooperation across multiple teams and domains to resolve complex problems and improve processes.
Proven interpersonal and verbal communication skills are required including excellent customer relationship skills.
Strong organizational skills and attention to detail; ability to manage multiple projects with competing demands for resources.
Comfortable leading and facilitating meetings via video/audio conferencing or other communication tools.
Proficiency with the Microsoft Office suite of products.
Excellent verbal and written communication skills.
Licensure, Registration, and/or Certification
ITIL certification required.
Cook Children's is an EOE/AA, Minority/Female/Disability/Veteran employer.
Cook Children's Health Care System is a not-for-profit, nationally recognized pediatric health care organization comprised of eight entities – a Medical Center, Physician Network, Home Health company, Northeast Hospital, Pediatric Surgery Center, Health Plan, Health Services Inc., and Health Foundation.Cook Children's Medical Center Based in Fort Worth, Texas, the integrated system has more than 60 primary and specialty care offices throughout North Texas. Its service region includes Denton, Hood, Johnson, Parker, Tarrant and Wise counties, with an additional referral area encompassing nearly half the state.Cook Children's traces its roots back to 1918, but throughout its continual change and robust growth, it still embraces an inspiring promise – to improve the health of every child in its region through the prevention and treatment of illness, disease and injury. To live up to this promise, Cook Children's combines the art of caring with the use of leading technology and extraordinary collaboration to provide exceptional care for every child, every day.History – Cook Children's has a rich history of nearly a century of caring for children.Our Promise – Knowing that every child's ...life is sacred, it is the promise of Cook Children's to improve the health of every child in our region through the prevention and treatment of illness, disease and injury.Companies – Based in Fort Worth, Texas, Cook Children's is a not-for-profit organization that is comprised of eight nationally recognized companies.Community Health Outreach – Cook Children's Community Health Outreach works together with over 150 partner organizations to improve the safety and health of at-risk children through education, disease and injury prevention and support.Clinical Research – Cook Children's is home to a skilled team of research-minded physicians, nurses and health care professionals and administrators who drive our commitment to excellent clinical care and the search for medical advances.Public Relations – Cook Children's Public Relations works with national and local media outlets, produces Cook Children's publications, coordinates special events and helps develop key relationships within the community.Contractor & Vendor Information – Cook Children's contractors and vendors must ensure their employees are knowledgeable about working with our organization.Sponsorship guidelines – Cook Children's sponsors a select number of events that are strongly aligned with its promise to improve the health of every child in the region through the prevention and treatment of illness, disease and injury.