Network Administrator - Network and Systems Services
Location: Andover, Massachusetts
Type: Full Time
Preferred Education: 4 Year Degree
As a member of the Network and Systems Services (NSS) team, the Network Administrator is responsible for assisting with the daily operations of managing the Academy’s wired and wireless networks. This includes the administration and maintenance of campus switches, access points, firewalls, routers, DNS/DHCP services, VPN, network authentication services and monitoring environment. This position will also be responsible for overseeing the maintenance of the Academy’s data centers, MDFs and IDFs, including power, uninterruptible power supplies (UPS) and cooling. This individual will act as a resource for technology-based projects and tasks touching multiple functional and technical areas. The technical environment of oversight includes a 75-plus building Cisco-based fiber data network, 150-plus network switches, and approximately 600 access points. The successful candidate will: Collaborate with the Network and Firewall Engineer to handle ongoing support request; manage and maintain electronics located in the field; plan and execute platform updates/upgrades. Work with members of the NSS team to monitor, diagnose and resolve technical issues as they relate to the campus network and datacenter environments. Provide support to the OIT Helpdesk in order to resolve end user connectivity issues in a timely manner. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
Strong knowledge and experience with LAN technologies, including DNS/DHCP, TCP/IP, IPv4, 802.11x, 802.11 ac/a/b/g/n, Radius, VLAN, and SNMP.
Hands-on experience working with Cisco network products and platforms, including Catalyst/Nexus switches, Wireless LAN Controllers (WLC) and access points.
Experience with network troubleshooting, analysis and management tools including Wireshark, Cisco ISE, Cisco Prime, Cisco DNA Center and SolarWinds Network Management.
Advanced understanding of network protocols/services and network infrastructures.
Demonstrated ability to work in a service-oriented environment with a wide variety of people and personalities, and the ability to prioritize multiple tasks while working both with a team and independently.
Ability to analyze and troubleshooting complex technical issues and drive them to a resolution.
Strong oral and written communications, with the ability to develop technical documentation.
Successful candidate needs to be detail-orientated and have a meticulous attention to details.
Experience working with WAN technologies and products, including Cisco routers and Fortinet Fortigate firewalls, a plus.
The ideal candidate will have a Bachelor’s degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience. A minimum of three years of previous network administration experience in an enterprise environment is required. Relevant Technical Certifications a plus (CompTIA Network+, CCNA, CCDA, CCNP, and or CISSP)
If interested, please complete an application as well as submit a resume and cover letter
Phillips Academy is an equal opportunity employer. Phillips Academy is an intentionally diverse and inclusive residential community “committed to creating an equitable and inclusive school in which students from diverse backgrounds, cultures, and experiences—including race, ethnicity, nationality, gender, socioeconomic class, sexual orientation, gender identity, religion, and ability—learn and grow together.” The ideal candidate supports the inclusive and diverse nature of the community. Any offers of employment will be contingent upon successful CORI/SORI and fingerprinting background checks as well as unrestricted authorization to work in the United States.
Established in 1778, Phillips Academy is a co-educational, boarding secondary school located just north of Boston and which educates students of intelligence and integrity from diverse cultural, racial, socioeconomic and geographic backgrounds. Our motto, Non sibi, not for self, was forged by Paul Revere into the original seal 240 years ago. The school's residential structure enables faculty to support students in their personal, social and intellectual development. The academic program fosters excellence in all disciplines within the liberal arts tradition. Faculty members guide students in mastering skills, acquiring knowledge and thinking critically, creatively and independently. The school strives to help young people achieve their potential not only intellectually, but also artistically, athletically and morally, so that they may lead responsible and fulfilling lives.
The Academy embraces equity, inclusion, and wellness and is committed to establishing a community that encourages people of diverse backgrounds and beliefs to understand and respect one another and to embrace differences of race, gender, gender identity, ethnicity, class, sexual orientation, national origin..., and religion. In its programs, the school seeks to promote a balance of leadership, cooperation and service, together with a deeper awareness of the global community and the natural world.
Andover's 1778 Constitution charges the academy to prepare "Youth from every quarter" to understand that "goodness without knowledge is weak...yet knowledge without goodness is dangerous." This obligation challenges students, faculty, and staff in mind, body and spirit to see beyond themselves and to go beyond the familiar; to remain committed to developing what is finest in themselves and others, for others and themselves.