Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
What you’ll be doing...
Provide optimal and innovative solutions for global customers.
Responsible for proactive client engagement at all client levels, technology lifecycle development, and planning.
Design, implement and support solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security, and Virtual (e.g.; Virtualization, SDN, NFV) technologies
Analyze, evaluate, and communicate network capacity and performance with the objective of driving improvements to customer's network.
Collaborate with internal and external stakeholders to ensure efficient and timely completion of projects.
Responsible for ad-hoc supervision of a team for specific projects, resource management, process documentation, and peer mentoring.
Responsible for maintaining customer network documentation such as solution design document, record of change, and network diagrams.
Provide 4th level incident support for customers.
Responsible for presentations and demonstrations related to technology, process, or client solutions.
Responsible for the protection of Verizon customer proprietary network information and Verizon information assets.
What we’re looking for...
You'll need to have:
Bachelor’s degree or four or more years of work experience.
Four or more years of relevant work experience.
Knowledge of IT architecture design and development (TOGAF, ITIL, CCAr, DCUCD, MCSE Platform & Infrastructure, CITA-x, CISSP, CQS, or equivalent).
Experience with and strong understanding of complex network and data center/cloud infrastructures (CCNA, CCDP, CCNP).
Experience with complex TDM/IP voice architecture, SIP, SBCs (Sonus/Oracle) and contact centre applications (Cisco, Avaya, Genesis, Nice), and load Balancers (F5, et al.) (CCNx Collaboration, Linux/Unix OS, SSCA SIP, Sonus and Oracle Implementation Specialist, Avaya CIS/CSS, MCSE Communication/Productivity, Active Directory, DNS/LDAP, or equivalent).
Knowledge of IP-related protocols with emphasis on MPLS/BGP VPNs, BGP, OSPF, HTTP, HTTPS, SSL, SMTP, SNMP, DNS and FTP.
Application development and related experience; MySQL, VB script and shell scripting, Artificial Intelligence, RPA, AGILE/SCRUM methodology, mobile development, or equivalent experience.
Even better if you have one or more of the following:
Strong communication skills internally and externally directed at clients and third parties.
Experience in cloud-based applications, virtualization (MCSE P&I, AWS CSA/CDE, VMware CMA, or equivalent).
Knowledge of security issues concerning network infrastructure (CompTIA Security+, CISSP, SSCP, CRISC, or equivalent).