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INFO SYS SUPV 2 (IT Operations Manager)
University of California Davis
INFO SYS SUPV 2 (IT Operations Manager)
University of California Davis
 INFO SYS SUPV 2 (IT Operations Manager) Job Summary Under the direction of the Director, Information Systems and Services, provides technical oversight, management, strategic planning, and analytical support to directors, managers, supervisors and staff from multiple Organized Research Units, Programs and/or Centers reporting to the Vice Chancellor of Research. Perform long-range planning, research of system hardware and software, and computer security consulting, implementation, and investigation pursuant to the UC Davis Cyber-Safety Program; network and desktop system configuration and administration, systems programming, website construction and maintenance, database management and data analysis. POSITION INFORMATION PHYSICAL DEMANDS Work in confined and/or limited areas while performing various hardware installations. Safely maneuver equipment, supplies and work in an area where there may be constant distractions. Position requires lifting equipment weighing up to 50 pounds. Reach and work with equipment mounted in computer racks and access equipment that may be located anywhere from the bottom (floor level) to the top of seven-foot high racks. Extensive keyboard use to enter and retrieve data computer for extended periods of time. WORK ENVIRONMENT Work in environment with temperature, noise, and airflow parameters required for data center operations. Work regularly scheduled hours (8am-5pm) to respond to needs of clients throughout the day. Work occasional evenings, weekends, or holidays to maintain systems, respond to service disruptions, and emergency outages. Travel to and from client sites on and off campus. UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space. QUALIFICATIONS Required: -Experience managing a customer service-oriented IT operations unit, including systems administration, cyber safety and desktop support. Supervisory experience, including recruiting, selecting, training, motivating, assessing performance and communication skills, and providing accurate and timely feedback to technical staff. Experience managing a portfolio of operational projects; performing the lead role on technical projects. -Experience designing and supporting secure computing networks and systems through physical and computer security techniques, risk assessment/needs analysis, business continuity planning, and effective policy and procedure development and implementation. Experience in system administration, computer networking, and business continuity plans. -Detailed knowledge of the OSI communication model, TCP/IP and other network protocol internals to support complex LAN configurations and interpret packet-level intrusion detection system (IDS) logs and reports. -Experience developing, implementing, and maintaining procedures for manual and automatic back-up of network data and programs. -Experience overseeing the management of and administering, supporting, and troubleshooting computing server software (including, but not limited to, the current versions of Linux, Windows, Exchange Server, SharePoint, Systems Center Configuration Manager/Systems Center Essentials, Internet Information Server, OpenBSD, Microsoft SQL Server) and hardware (including, but not limited to, switching equipment, SAN storage, RAID cards, wireless LAN, cabling, tape backup, storage media, and various other computing hardware devices. Experience overseeing the management of and administering, supporting, and troubleshooting advanced security hardware and software implementations, including hardware firewalls, patch auditing software (Windows Server Update Services), centralized antivirus management, intrusion detection systems, secure remote access technologies (VPN, etc.), secure authentication, secure authorization, and various other security hardware and software implementations. -Technical experience with relational database systems and data warehouse principles and methodologies utilized in a network environment (e.g., MS SQL Server and Oracle). -Oral, written and excellent interpersonal communication skills to communicate effectively with all levels of faculty, staff, students, consultants, and others sufficient to effectively represent OR in local, regional, and national arenas, present technical information to individuals and groups, and to build good working relations. Written communications skills sufficient to communicate effectively with technical and non-technical individuals and groups, prepare persuasive and cogent proposals, and write clear documentation, reports, procedures, and publishable works. Preferred: -Experience analyzing and making recommendations pertaining to the application of technology to business processes. -Skill to identify, for senior leadership, a range of technology solutions and approaches, and to articulate clearly the costs, benefits, and risks of each. -Skills to absorb complex technical and conceptual information; identify key issues and details, and present understandable alternatives to both technical and non-technical individuals at all organizational levels. SPECIAL REQUIREMENTS Background Check This position is a critical position and subject to a background check. Employment is contingent upon successful completion of background investigation including criminal history and identity checks. EEO/AA Statement The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Salary Range $6,608.33 - $14,808.33/MO No. of Positions 1 Appointment Type Career Percentage of Time Fulltime, 100% Shift Hours Monday - Friday 8:00am to 5:00pm Location UC Davis Union Representation No Benefits Eligible Yes Apply by Date 4/21/2021 To apply, visit https://careerspub.universityofcalifornia.edu/psp/ucdavis/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=7&JobOpeningId=17055&PostingSeq=1 The University of California is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy. Copyright 2017 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-d1eab9ad34a5a7469861b7c5b8c81dd5
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Internal Number: 2214423
About University of California Davis
UC Davis is the home of the Aggies — go-getters, change makers and problem solvers who make their mark at one of the top public universities in the United States. Since we first opened in 1908, we’ve been known for standout academics, sustainability and Aggie Pride as well as valuing the Northern California lifestyle. These themes are woven into our 100-plus-year history and our reputation for solving problems related to food, health, the environment and society.Our 5,300-acre campus is in the city of Davis, a vibrant college town of about 68,000 located in Yolo County. The state capital is 20 minutes away, and world-class destinations such as the San Francisco Bay Area, Lake Tahoe and the Napa Valley are within a two-hour drive.
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