As an experienced Technology Operations professional, your vision and initiative will drive the development of a world-class technology strategy. Leading a high-performing team of creative problem solvers, you'll spearhead tactical changes that enhance processes and productivity across the firm, overseeing the optimization of existing technology solutions while developing new capabilities. Using industry best practices, you'll assess management teams and identify new business opportunities, while ensuring that information controls, plus back-up and recovery strategies, are in place across all environments. Your feedback will foster the ongoing skill development and capabilities of top performers to optimize outcomes. In addition to facilitating collaboration across teams internally, you'll also cultivate meaningful relationships with our global clients and business partners to deliver on strategic priorities.
As a Data Center Capacity Planning Lead (Vice President), you are responsible for managing the planning for all data center infrastructure technology including space, power, cooling and infrastructure resources for the Data Center environment. Key duties include, representing the region to senior management to identify and solve capacity issues, analyzing demand to ensure it best suits the Data Center strategy, effectively collaborate with peers to identify gaps in process and drive remediation, act as an escalation point for the site capacity leads, data analysis and the ability to influence and enhance our capacity planning methodologies.
This role requires a wide variety or strengths and capabilities, including:
BS/BA degree or equivalent experience
Advanced knowledge of performance metrics and reporting, technical problem resolution, and risk management
Experience gathering and analyzing data to effect meaningful change in areas that need improvement
Advanced knowledge of architecture, design, and business processes
Exceptional coaching abilities that foster top talent and promote a culture of excellence
Ability to communicate and drive the strategic direction of the firm, delivering technology solutions that meet internal and external needs
Expertise prioritizing customer experience, reviewing feedback, hosting customer forums and focus groups to proactively address the needs of the customer
Ability to drive performance and develop teams - recruit diverse talent, run disciplined performance reviews, and regularly collaborate and check-in on priorities to help focus on key results
Effectively collaborate with peer group to identify and highlight best practices in support through continuous assessment and elevate process and product recommendations to senior managers
Provide a stable and resilient operating environment. Emphasis shall be applied toward maximizing the potential of all available resources, expanding the capabilities and productivity of technical staff, and continuing to improve upon past performance. Proactively identify gaps in process, and offer ideas for improvement in areas that require remediation or enhancement
Minnimum 6 years of technology experience required preferably with technology operations, data analytics, or engineering