Position Number: D99802

Description:

As a Telecom and Data Center Technician, you will provide various telecommunications and data center services, including:

-Telecom, networking, & data center equipment installations, moves, adds, and changes
-Installation, termination, and testing of cabling and wiring infrastructure for data, voice, and video communications.
-Maintenance and repair activity associated with data, voice, and other equipment
-Documentation, record keeping, inventory, and billing information

In this dynamic role, you will determine your daily workload using PSU work order & ticketing systems, as well as collaborating with other Telecom staff. Activities will include things like installing infrastructure to support new requests, provisioning software for phones, resolving trouble tickets as they come in, etc. On occasion you will have the opportunity to complete job walk-throughs to get a better understanding of upcoming projects. There will be many professional development and training opportunities in this position. You will work closely with your technician counterpart, Telecom Infrastructure Manager, Telecom Project Coordinator, and Infrastructure and Cloud Applications Team.

Minimum Qualifications:

- High school diploma
- Team oriented individual who understands the mission of the department comes first
- Excellent customer service skills
- Written and verbal communication skills
- Experience using word processing and spreadsheet software (e.g. Google Docs and Sheets)
- Installation and repair experience with data and voice equipment

Preferred Qualifications:

- Possess current