At BlueJeans, we’re transforming the way people meet by creating a human connection in every experience. Together, we’re bringing video to everyone, regardless of location or device, including mobile, desktop, or room systems. We work with thousands of companies worldwide to upgrade everyday meetings, large-scale events, and social network broadcasts by replacing traditional web conferencing with face-to-face video communication. All our customers have one trait in common: they understand the benefits to bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners.
Summary of Responsibilities
DevOps Engineers are responsible for ensuring BlueJeans Cloud services highly available, reliable, secure and scalable.
Automation, Orchestration and tools creation
Develop automation to improve our ability to rapidly deploy, effectively and proactively monitor applications in a large-scale environment.
Work closely with engineering teams and function well in a fast-paced, rapidly-changing environment
Primary Responsibilities & Objectives
Clear understanding of Agile development methodologies, DevOps best practices, and the product development lifecycle
Employ deep troubleshooting and scripting skills to improve the availability, capacity, and security of BlueJeans Cloud Services.
Design, build, integrate, improve and manage our CI/CD tools and pipelines
Implementation of proactive monitoring, alerting, trend analysis and self-healing systems
Experience with root cause analysis of critical business and production issues and professional in incident triage & response; effective working under pressure
Design system support documents and production application service run books where needed
What we’re looking for...
Bachelor’s Degree or equivalent
7+ years experience in a DevOps Engineer role working on a SaaS product running on Private and Public Data centers
Leader with technical Hands on and 1+ years of Team mentoring Experience with handling highly skilled professional.
Advanced knowledge of programming languages such as Python/GoLang/ Groovy/Java and writing code and scripts.
Deep Understanding on Public Cloud AWS [ Atleast 2+ years experience]
Deep understanding on SaaS product Reliability, Capacity and Monitoring [At least 2+ years experience]
Deep understanding and Hands-on in IaaC (Terraform), Configuration Management (Ansible/Chef/Puppet) [At least 2+ years experience] .
Deep understanding on building CI/CD and Deployment Automation [At least 4+ years experience]
Deep understanding and Hands-on in Build Release Management (Creating Build Pipelines using Jenkins) [At least 2+ years experience] .
Deep understanding and Hands-on in Docker Orchestration tools (AWS ECS, EKS, Kubernetes). [At least 2+ years experience] .
Deep understanding and Hands-on in monitoring application and infrastructure performance and reliability (Using New Relic/DataDog/Nagios AWS CloudWatch) [At least 2+ years experience] .
Experience with elastically scalable, fault tolerance and other cloud architecture patterns
Experience with modern cloud development practices (microservices architectures, REST interfaces, etc.)
Managing metrics monitoring systems like Graphite, Prometheus, etc.
On-call rotation to support our OnCall
Ability to oversee and mentor junior software developers, as well as report to management.
Additional Knowledge and Skills
Must possess good communication and inter personal skills
Must demonstrate a willingness to learn, have a desire to improve on a daily basis
Dealing with conflicts
Prioritization changes quickly based on customer needs
Run scrums and in agile environment
Verizon recently acquired BlueJeans and plans to integrate BlueJeans employees into Verizon, including its compensation and benefits programs, in due course. This position will be part of that planned integration.
When you join Verizon
Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
Diversity and Inclusion at Verizon
At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.