At BlueJeans, we’re transforming the way people meet by creating a human connection in every experience. Together, we’re bringing video to everyone, regardless of location or device, including mobile, desktop, or room systems. We work with thousands of companies worldwide to upgrade everyday meetings, large-scale events, and social network broadcasts by replacing traditional web conferencing with face-to-face video communication. All our customers have one trait in common: they understand the benefits to bringing their employees, leaders, and partners closer together. Since 2009, we have raised $175M in funding led by Accel Partners, Battery Ventures, NEA, and Norwest Venture Partners.
DevOps Engineers are responsible for ensuring BlueJeans Cloud services highly available, reliable, secure and scalable.
Develop automation to improve our ability to rapidly deploy, effectively and proactively monitor applications in a large-scale environment.
Work closely with engineering teams and function well in a fast-paced, rapidly-changing environment Implementation of proactive monitoring, alerting, trend analysis and self-healing systems
Participate in on-call rotations, driving restoration and repair of service-impacting issues
Experience with root cause analysis of critical business and production issues and professional in incident triage & response; effective working under pressure
Design system support documents and production application service run books where needed
Contribute to product development / engineering as needed to ensure Quality of Service of Highly Available services Clear understanding of Agile development methodologies, DevOps, SRE best practices, and the product development lifecycle in production
Strong mentoring and coaching skills that encourage growth for more junior members
What we’re looking for...
3+ years’ experience in a DevOps role working on a SaaS product running on Private and Public Data centers
Significant software engineering skills and computer science experience
Hands on experience in the public cloud, specifically Amazon Web Services (AWS)
Strong scripting experience in Python/Bash and good understanding of concepts related to algorithms, data structures and programming practices
Experience in Linux System Administration
Experience with monitoring solutions (e.g. DataDog, Icinga, New Relic, Sumo etc)
Experience in Infrastructure as code using Chef, Terraform, Ansible, CloudFormation
Experience with Continuous Integration and Continuous Delivery concepts
Experience with elastically scalable, fault tolerance and other cloud architecture patterns
Experience with modern cloud development practices (microservices architectures, REST interfaces, etc.)
Solid communication skills to promote technical solutions with peers and development teams to get feedback and come to consensus.
Experience using Amazon EC2 and virtualization with Vmware or Docker containers
Experience with cloud based architecture building blocks such as message queuing, in memory caches, nginx etc
Automation & Orchestration
Experience using Consul, Terraform, Chef, NewRelic, Sumo etc
Experience in Jenkins, Nexus, Bitbucket etc
Experience MySQL, MongoDB, Cassandra or other database expertise
Experience working in an Agile software delivery environment.
Bachelor’s degree in Engineering/Computer Science or have equivalent work experience.
1+ years’ experience deploying and managing Kubernetes clusters.
Employ deep troubleshooting and scripting skills to improve the availability, capacity, and security of BlueJeans Cloud Services.
Even better if you have...
Experience with functional or imperative programming languages -- e.g., Python, Ruby, Go, C, or Java.
Knowledge of H.323, SIP and any other buzzworthy technology in video / voice conferencing.
Previous experience mentoring and/or leading a team
A strong dedication to code quality, automation and operational excellence
AWS and CKA certification.
Verizon recently acquired BlueJeans and plans to integrate BlueJeans employees into Verizon, including its compensation and benefits programs, in due course. This position will be part of that planned integration
When you join Verizon
Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.
Diversity and Inclusion at Verizon
At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.