Department Name: 7K725:INSTITUTE FOR PHARMACEUTICAL OUTCOMES AND POLICY
The Institute for Pharmaceutical Outcomes and Policy department is currently seeking an Information Technology Manager I position. The Information Technology Manager I is responsible for providing support for domain management including setting up new users permissions, supporting virtual machine environment for users, documenting security system changes, and ensuring backups and upgrades are maintained. The person in this position will work closely with the Systems Engineer on the creation of policies and procedures, risk assessment practices, and security issues.
The Information Technology Manager I will assist with security compliance in a HIPAA compliant data center by verifying all new users have completed the appropriate training assignments, documenting training certificates, and deactivating non-compliant users. This position will also determine purchasing needs and obtain quotes for new IT software and hardware purchases directly from vendors. They will maintain an inventory of assets, licenses purchased, and user assignments and will conduct routine audits to ensure accuracy.
Excellent customer services skills are required for this position. The Information Technology Manager I must be able to provide support and troubleshooting assistance to all levels of customers both internal and external to the department. They will develop and provide training to customers for accessing various technology resources.
Windows Server Update Services
High level of competency with Windows/Linux/Unix OS architecture (client and server)
Familiar with Dell x86 technologies (iDRAC, Support Assist)
Understanding of databases
Documentation and Instructional Writing
Ability to collaborate with multiple teams, Effective Communication, Organization, Self-Motivated
Position Time Status: Full-Time
Required Related Experience:
Required License/Registration/Certification :
Bachelor's Degree with 6-8 years relevant experience
University Community of Inclusion:
The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.
As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.
Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.
Adjacent to downtown Lexington, UK is nestled in the scenic heart of the beautiful Bluegrass Region of Kentucky. UK's campus covers more than 814 acres, with more than 30,700 students and 13,500 full-time employees, including nearly 2,400 full-time faculty and librarians.