The purpose of this position is to provide program management from medium to large, complex, cross-functional projects and programs.
The " Data Center Program Manager" manages global program upgrade/retrofit projects impacting the critical infrastructure and MEPS Infrastructure for the client's data center portfolio. The DCPM leads complex, multi-disciplinary projects and is responsible for identifying the program requirements, engaging with internal customers and supporting the program through the entire project lifecycle.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manage the upgrades/retrofit construction project program process administration across the data center portfolio. Focus is on ability to lead multiple projects at one time over multiple global locations
Develop program budget, cash flow and commitment and get approval on spend working with the client's Cost Control team
Lead cross-functional teams and manage multiple simultaneous programs with competing priorities simultaneously
Engage with technical experts and key stakeholders to initiate new programs, including developing program documentation
Develop and maintain key stakeholder and technical expert relationships
Identify process and communications gaps, while developing and driving solutions to implement data center programs
Manage and grow relationships between cross-functional teams. Work with the technical experts and key stakeholders to continually improve communications between the cross-function teams
Draft program reporting for client management reviews, including providing health of program schedule, budget, and performance, identifying key risks and program opportunities
Update quarterly forecast, budget spend status and get management approval on funding requests
Drive improvement in the upgrade/retrofit program processes and documentation/ workflow through stakeholder feedback and/or based on measurement of important metrics
Develop plans for improved field execution and delivery across project constraints of schedule, productivity, and costs
Provide project execution guidance throughout end-to-end project lifecycle with ability to assess potential construction workarounds to avoid project slips
Lead team, including key stakeholders / project controls team / Contractor(s) / A&E design team to create and establish the 1) Master Project Schedule, based on the Critical Path and key milestones and 2) Master Project Budget, including soft costs and hard costs
Evaluate technical issues and develop potential solutions for review with key stakeholders
Supports Design Team activities by participating in schematic and design development reviews
Support data center site teams as needed with contractor pre-qualification, bid solicitation, bid analysis and recommendations
Participates in constructability reviews of the project documents
Provide input to site teams on Value Engineering efforts
Lead project teams in developing, assessing, and evaluating program and project risks
Manage program costs and change controls
Manage program dashboards and monthly program updates. The PM is responsible for securing updates from site teams and coordinating
Develop and maintain lessons learned log for programs
Coordinate Value Engineering
Ensure program level document control processes are in place
Ensure QA/QC is being followed and report any issues/gaps
Coordination and management of all Owner-direct vendors working with supply chain and consultants
Establish close out documentation requirements and distribute to site teams
Other duties may be assigned.
Provides formal supervision to individual employees within single functional or operational area. Approves subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) from 4-year college or university. Minimum six years of related experience. Prior Supervisory experience preferred.
Preferred: Bachelor of Science in one of the following:
Technical Project Management or Coordination
Experience with construction related to data center construction or heavy industrial work involving complex mechanical and electrical systems
Ability to comprehend, analyze, and interpret the most complex business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on complex topics to employees, clients, top management and/or public groups. Ability to motivate and negotiate effectively with key employees, top management, and client groups to take desired action.
Requires in-depth knowledge of financial terms and principles. Ability to calculate complex figures. Ability to forecast and prepare budgets. Conducts financial/business analysis including the preparation of reports.
Ability to solve advanced problems and deal with a variety of options in complex situations. Requires expert level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.
OTHER SKILLS and ABILITIES
Strong process skills, negotiating, decision-making and analytical skills are necessary. Demonstrated ability in project management processes, tools and techniques.
Ability to build and maintain effective professional/client relationships.
Intermediate skills with Microsoft Office Suite including MS Project.
Formal Project Management methods / best practices
Cross functional team participation in a high-tech, dynamic environment
Excellent problem-solving, critical thinking and analytical skills
Proven track record in delivering high-quality programs
Passionate about solving complex challenges with aggressive timelines
Detail oriented with strong written and verbal communication skills and the ability to multi-task in a fast-paced and quickly-changing environment
Preferred business applications and tools:
Google Docs, Sheets, Slides, Drive, Drawings, Hangouts, etc. Microsoft Word, Excel, PowerPoint Scheduling application:
Primavera P6 is an advantage
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department deadlines. Errors in judgment may cause long-term impact to co-workers, supervisor, department and/or line of business.
Internal Number: 20018716
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.