Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.
At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
Enterprise Finance drives financial management for the company and maintains and enhances risk and financial controls. Key functions within Enterprise Finance include finance and accounting; Treasury; corporate development, mergers, and acquisitions; Data Management and Insights, the Customer Remediation Center of Excellence, Enterprise Shared Services, Business Process Management, and Corporate Strategy. Enterprise Finance informs shareholders, regulators, taxing authorities, team members, and leaders of the company's financial performance through earnings releases, investor meetings and conferences, and meetings with regulators and credit rating agencies, following appropriate reporting guidelines. They also maintain and enhance risk and financial controls and lead many of the company's shared services functions including corporate properties, security, and global services.
The Role The Compromised Data Center of Excellence (COE) is responsible for leading the assessment, investigation, notification and atonement activities related to compromised data incidents across the Wells Fargo enterprise, including ensuring data breach notifications to government regulators and individuals are handled appropriately domestically and internationally. As an Enterprise Compromised Data team member, you be responsible for strategizing, planning and executing a variety of operational risk activities supporting the Target Operating Model for the Center of Excellence and the structural groundwork supporting the program in the business as usual state. The focus of this role will be to support the build out and development of an Issues Management Program for the Compromised Data COE.
Maintains, updates, and supports the development of an inventory of risk and control; reconciles the risk and control inventory with other sources to ensure accuracy and completeness.
Supports development of and document an Issues Management program aligning with Corporate policy requirements.
Support the design, development, and execution of end-to-end business process reviews. This will include facilitating process review discussions, identifying and assessing risks and controls, analyzing information from various sources, providing credible challenge, developing comprehensive documentation, provide management consulting, and preparation of formal written reports providing recommendations for improvement.
Assisting with the design, development, and ongoing maintenance of program and process documentation supporting the risk management framework.
Creating and maintaining strong risk management program documentation that describes how controls work, and managing many facets of operational risk across businesses in a clear and consistent manner.
Partnering with internal review teams to identify and develop consistency and initiate change control and efficiency initiatives.
Evaluating the adequacy and effectiveness of business processes and control design.
Identifying opportunities to better use data analytics and system controls to more effectively manage operational risk
Participating in other emerging operational risk initiatives as directed.
Perform regular gap analysis reviews to determine the need and scope for new procedure development in partnership with change management, continuous improvement and new policy impacts.
Work with subject matter experts to understand, sequence, and obtain knowledge to ensure compliance with the Compromised Data policy, related regulatory requirements and other related policies.
Support the procedural build activities to support emerging work efforts impacting compromised data and the related functional areas managed within the team.
Conduct all activities related to issues/escalation management for all activities performed within the functional areas within the team. This would include researching and providing reasonable challenge responses, corrective action development, development of interim controls, and sustainability monitoring. This would also include proactive review of process changes to identify if those new process may incite new issues for the program. Communicate and remediate as appropriate.
6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both
Advanced Microsoft Office skills
Excellent verbal, written, and interpersonal communication skills
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
A BS/BA degree or higher
Experience developing partnerships and collaborating with other business and functional areas
Risk and regulatory compliance experience
Risk management and mitigation experience
Virtual leadership experience with ability to effectively drive results, provide feedback/direction, and manage and build relationships with leaders and team members in a geographically dispersed team environment
Ability to articulate complex concepts in a clear manner
Ability to communicate confidentially and professionally
Ability to effectively respond to inquiries or escalated issues
Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
Ability to facilitate and lead meetings to reach conclusions, identify tasks, record actions, and achieve results
Ability to identify and evaluate exposures and potential risks
Ability to interact with integrity and a high level of professionalism with all levels of team members and management
Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
Ability to work effectively in a virtual team environment
Other Desired Qualifications
Experience with policy development, publication and governance
Strong conflict management skills that lead to increased collaboration and engagement in challenging situations
Lean Six Sigma Green/Black/Master Black Belt.
Experience with regulations and laws affecting data compromise and/or securities transfer experience
Demonstrated knowledge across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk- related decisions, processes and controls, risk analytics and governance.
Ability to effectively multi-task and successfully work on several unrelated projects at the same time.
Expertise implementing business initiatives, continuous process improvement programs.
Exceptional critical thinking skills, specifically with the ability to continually learn complex line of business processes and then assess for effectiveness, unmitigated risk, and opportunities for enhancement
Knowledge and understanding of the Policy Management process and the required activities related to initiating corporate policies.
The salary range displayed below is based on a Full-time 40 hour a week schedule.
AZ-Chandler: 2600 S Price Rd - Chandler, AZ MN-Minneapolis: 550 South 4th St - Minneapolis, MN OR-Portland: 1300 Sw 5th Ave - Portland, OR NC-Raleigh: 1100 Corporate Center Dr - Raleigh, NC NC-Charlotte: 8505 Ibm Drive - Charlotte, NC IA-Des Moines: 206 8th St - DES MOINES, IA
All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.
Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Internal Number: 5546429-5
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through 7,400 locations, more than 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 32 countries and territories to support customers who conduct business in the global economy. With approximately 260,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 29 on Fortune’s 2019 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.
www.wellsfargo.com | Twitter: @WellsFargo