BITS runs software projects benefiting the client Data Centers teams and customers. We have a large portfolio of software implementation projects and require assistance for business analysis across the portfolio of projects. The projects are lead by Program Managers and this role will work closely with a team of cross functional stakeholders across the organization, helping and other stakeholders map out business requirements, use cases and acceptance criteria for the software application. Deep understanding of the requirements and business processes, in addition to strong due diligence in storyboarding use cases in end-to-end business processes will be critical for this role.
This role is more of a support/administrative role to augment for Delivery Management success. This frees up the FTEs to focus on their clear strategic objectives vs. administrative/maintenance tasks.
Act as the liaison between the Program Manager and project team to define business requirements, build test scenarios and establish a business requirements traceability matrix.
Work closely with Project Management, Product Owners, Developers, Quality Assurance and Application Engineering teams to complete project deliverables related to business analysis, test support and project communications.
Support teams to implement software requirements and communicate system enhancements.
Manage deliverables for initiatives and adhere to development methodologies.
Assist in the development of user story scenarios and high level business requirements and extract detailed system requirements from them.
Conduct research and analysis into the nature, effect and results of system problems.
Consult frequently with internal users to ensure a complete understanding of their needs and concerns.
Conduct meetings and presentations with stakeholders and business users.
Effectively communicate insights and plans to cross-functional team members and management.
Provide support for any tool issues or challenges that may arise
Provide ongoing reporting as requested by the business
Collaborate with leads to tackle ongoing issues list and partner on continuous improvement with enhancements
Ability to work cross functionally with other departments to achieve goals
Internal Number: 20010316
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