This is an overnight shift! Please ONLY apply if you are comfortable with the following days/times.
First week = 3 shifts(Thurs-Sat)
Hours are 7pm - 7am.
Second week = 4 shifts (Wed-Sat)
2 shifts are 7pm-7amAND 2 shifts are 7pm-5am (or 5pm-7am).
MSK is seeking an Enterprise Operator to join our Evening/Night shift. Responsible to run and monitor batch work flows in a multi-platform environment using the software tools installed at NJDC ( Control-M ). Monitor and support the Network, Mainframe, Unix, Windows, and Mini-computer systems work flows as well as interact with the user community when needed. ( TrueSigh t/ BBPM / OpenView ) Perform Windows Server administration functions as well as 1 st level problem diagnosis and problem resolution.
Provide a 24/7 central point of contact for the status of all activity at NJDC. Ensure that all system and environmental equipment within NJDC are working properly and escalate all unresolved issues to next level. The person must also be able to perform problem diagnosis using enterprise systems and network management products, escalating problems as defined by data center management policies. Provide feedback to the various support groups in Tech Resources to maintain the efficiency of all systems and related software products in the Data Center. Perform daily off-site data protection procedures.
What you'll do:
Monitor the Enterprise and Facilities environment and take required action when necessary
Document, follow-up and resolve problems via ( Remedy )
Interact with the user community and provide Help Desk support during assigned shift, off-hours and weekends
Perform routine day-to-day Windows Server administration functions
Use EMS (Enterprise Management Services) products and/or manual procedures to maintain the continued operations of all network components, mainframe and client /server systems
Monitor production batch schedules, running in a multi-platform environment
Document the status of shift activity and communicate all relevant information to ensure smooth and accurate turnovers
Perform media librarian functions, as a backup or in an emergency, when needed to ensure daily Disaster Recovery and offsite vaulting processes are run and completed
Who you are:
Very skilled with batch processing, enterprise monitoring, and Windows Administration
Able to exercise substantial independence of judgment in performing job duties
Able to follow documented procedures with complicated instructions
Able to work effectively in an environment notable for complex, sometimes contradictory information
A good decision-maker, with proven success at making timely decisions that keep the organization moving forward.
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding.
Operations experience with the following technologies: Mainframe, Windows Sever, Unix, Control-M, Remedy, TrueSight/BPPM / OpenView..
Internal Number: 2020-40697
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.