At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
Application Review Date
The First Review Date for this job is: 3/6/20
The Department of Electrical Engineering and Computer Sciences (EECS) at UC Berkeley offers one of the strongest research and instructional programs in this field anywhere in the world. Our key strength is our array of cross-disciplinary, team-driven projects. The integration of EE and CS forms the core, with strong interactions that extend into biological sciences, mechanical and civil engineering, physical sciences, chemistry, mathematics, and operations research.
The Front Desk Coordinator is the first point of contact for our students, faculty, staff and visitors. This position is responsible for providing information in response to general inquiries and for referring persons to other resources. This position is important in establishing the tone of the Division and should be cordial, knowledgeable, responsive, and efficient.
Front Desk and Keycard Coordination:
With minimal supervision, act as first line contact for a fast-paced and busy office; answer telephones; screen requests for information; refer callers, students, and visitors to appropriate person or source of information; provide general information, make independent decisions on actions to be taken; distribute incoming mail; accept and submit requests for building maintenance for both Soda and Cory Halls to the proper campus offices, and report building emergencies to proper authorities.
Distribute/receive metal keys and card key access for Soda and Cory to over 11,000 facilities users each semester. Coordinate and maintain the ACG database for metal keys, graduate desk assignments, and facility requests to insure occupants are updated on service. Independently reconcile inventory for all metal keys, and provide administrative reports, process orders for new keys when needed. As appropriate and needed, issue refunds upon the return of key with deposits collected prior to recent elimination of key deposit requirement. Open and lock administrative area daily. Open and check for alarms on EMS system for Soda Hall data centers, report as needed to supervisor. Grants and revokes temporary keycard clearances in Cory Hall and Soda Hall for all of the EECS constituents, works with UCPD and the Instructional Support Group Manager for weekly/semester-based uploads and clearances.
General Administrative Support:
Act as primary contact in maintenance of office equipment (e.g. copiers, Soda Hall public printers). Places orders for Building Managers (Cory and Soda) as needed via BearBuy and ERSO Intranet. Schedule reservations for Woz activity area and provide back-up to scheduling staff for other Soda Room requests as needed. Aid with USPS mail, UPS and other special handling. Update mailbox assignments. Orders office supplies for EECS Staff in Soda Hall. Oversees the Lost and Found. Provide other administrative support to the Facilities group as assigned.
Instructional Administrative Support:
Independently maintain lending library of approximately 500 textbooks for CS instructors and teaching assistants. Order CS textbooks according to guaranteed-book order deadlines. Responsible for contacting CS faculty and follow through to assure that texts are received in a timely manner. Maintain copies of textbook orders to resolve discrepancies or difficulties pertaining to orders. Track orders; follow up on book deliveries/special orders. Maintain original final exams for 13 months, promote scanning. Distribute dry erase markers to TAs. Lends copy and scan cards to TAs. Responsible for coordinating all aspects of ordering/distributing/returning of CS faculty regalia for commencement activities. Obtain FERPA certification.
Demonstrated ability to handle a fast-paced student/faculty services environment and the ability to manage a multi-line phone system.
Ability to perform a variety of moderately complex tasks in an efficient manner.
After initial training period, candidate must possess the ability to work independently with little need for written instructions or reminders.
Computer proficiency required to use Excel, Word, online databases, and other programs as needed. Demonstrated skills are required in the areas of: customer service, organization, accuracy, and attention to detail; exercising good judgment within policy parameters; working independently; adapting to a continually changing environment; and maintaining respectful relationships with diverse individuals and groups of employees, students, faculty, and others. Proficiency with spoken and written English. Professional appearance and demeanor. Demonstrated reliability including a record of punctuality and excellent attendance are required.
Salary & Benefits
For information on the comprehensive benefits package offered by the University visit:
Starting salary will be commensurate with experience.
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.