A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
The HITS Enterprise Infrastructure division secures, manages, and architects Michigan Medicine data centers, networks, and communication infrastructures. The team is responsible for all Michigan Medicine IT-related technical infrastructure, including data centers and communication facilities; wired, wireless, and in-house cellular networks; spectrum management; communication; complex device management; fiber/wiring plant; hosting; directories, databases, and storage; and continuity of operations institution-wide. The team collaborates with partners across Michigan Medicine to assure the security, stability, reliability, scalability, and economic management of the institution’s technology infrastructure.
The Director, Enterprise Continuity and Data Services will be responsible for leading HITS Continuity and Data Management efforts across Michigan Medicine, continuity and resiliency strategic planning; and coordination of continuity efforts. This position will assist the Senior Director, Enterprise Infrastructure with planning, developing, and recommending short and long-range goals as well as objectives related to Continuity of Operations, Disaster Recovery, Emergency Communication/Management and Data Management strategies.
Lead the strategy and operational aspects of MM Continuity & Resiliency (C&R) program, including emergency management, emergency communication, disaster recovery, and continuity of operations
Direct the training and development of service providers in the Continuity program which includes disciplines that address the response, recovery, restoration and resilience needs of the entire MM enterprise including but not limited to IT
Work with Information Assurance to coordinate security issues and emergency communication as well as assist with regular assessments of information security risks
Organize efforts to facilitate the coordination the enterprise’s response, recovery and restoration activities in the face of an IT or Technical disaster
Work across the organization to ensure the effectiveness of the Continuity & Resiliency (C&R) program, which would include HITS Senior Leadership, C&R Program Steering Committee, UMHS Emergency Operations, Medical School Emergency Operations, Service Providers, Information Assurance and Corporate Compliance
Interact with ITS, DPS and major MM IT Service Providers on emergency management coordination
Participates in developing the strategy and leads the operational aspects of the continuity of operations of IT, technology and application services throughout Michigan Medicine
Assist with documenting and communicating IT standards, architecture and processes in coordination with governance
Strong background in project management and implementation to leadership
Coordinate across MM Service providers annual exercising and maintenance of department continuity plans in response to MM business operational disruptions
Manages the Database Services team, Enterprise Operations Analyst teams and future teams assigned from the Continuity and Resiliency Program
Manages strategic vendor partner relationships; helps negotiate procurement and service contracts; and reviews existing contracts for potential gaps in continuity requirements
Manages annual operating/capital expenditure budget development and propose strategic investment in continuity
Represents the Health Information Technology and Services unit in various working groups, steering committees and governance bodies
Broad knowledge of communication to large enterprise as an emergency service
Manages day-to-day activities of the teams, which includes assigning and prioritizing tasks/projects, managing and measuring performance through regular performance evaluations, and making hiring decisions. Ensures that the department is staffed with the needed roles and skills
In addition, as a leader, it is an expectation that the Director will apply the principles, definitions, and behaviors of leadership including, but not limited to, the qualities described below:
Fosters, develops, and promotes diverse teams
Creates a shared vision
Builds collaborative and inclusive relationships
Creates value for the diverse communities we serve
Leads innovation and change
Demonstrated ability in managing multiple teams in both a process or technology role
Bachelor’s degree in a field related to Information Technology or related tohealthcare with a minimum of 10 years overall relevant experience
Strong project management and presentation skills
Demonstrated professional experience managing and maturing a continuity program to ensure continuance of critical business functions and associated processes, systems and applications
Knowledge of Continuity of Operations standards/processes, Data services technologies and Cloud technology
Demonstrated success in building teams and leading that team to accomplish its goals
Ability to simultaneously manage multiple, complex projects and enterprise efforts
Demonstrated ability to envision and operationalize new project and strategic planning
Proven ability to be successful and work well with other leaders in a changing and ambiguous environment
Ability to interact with non-IT groups including steering committees and senior non-IT executives
MS/MA or higher degree in computer sciences, or information/data management preferred
Experience with large health record vendor, Epic systems preferred
Experience in a 24/7 high availability and multi-site enterprise infrastructure solutions
Experience in the implementation of a continuity program across a large health care organization
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 183338
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.