The Associate Vice Chancellor and Chief Information Officer (AVC/CIO) leads the campus technology initiatives through appropriate support services, innovative programs and robust infrastructure that empower the UCR community to achieve excellence in its teaching, research, public service and patient treatment missions. This forward-thinking, strategic executive reports to the Provost/Executive Vice Chancellor and leads the Information Technology Solutions (ITS) organization by engaging with senior campus administrators, faculty, staff and students through an integrated enterprise approach to workflow, process, data management, technology and culture. The AVC/CIO role encompasses three broad areas of responsibility: 1) steward multi-year strategic planning initiatives, including evaluation of innovative and emerging technologies; 2) serve as a campus advisor and strategic partner by fostering technical partnerships with UCR deans, faculty, vice chancellors and librarians in support of distributed computing initiatives; 3) provide leadership responsibility for a highly technical organization, including key matrixed relationships with campus units.
Develops and drives strategic policies when selecting methods, techniques, and evaluation criteria for obtaining results. (10%)
Develops overall institutional IT strategy and provides leadership for the development and implementation of UCR-wide IT policies. Initiates and ensures improvement of processes. Promotes effective campus-wide policies to ensure the efficacy, reliability, security, and interoperability of systems. Chairs a variety of governance committees (administrative, faculty, and student related) that provide guidance on IT priorities and IT investments, participates in UC systemwide committees.
Oversees through department managers, adherence to budgets, schedules, work plans and performance requirements. (10%)
Oversee an operating budget of $29 million and manage ~140 FTEs that support the business operations and research of UCR. Provide Guidance and Oversight to the Following Functional Areas: 1) Enterprise Infrastructure, 2) Information Security, 3) Enterprise and Student Information Systems, 4) Service Assessment & Promotion, and 5) Finance and Administration. Create a high performance team, ensuring information and ideas flow freely across teams and empowering team members to pursue excellence and innovation.
Leads other senior managers to establish campus strategic plans and objectives. (10%)
Strategy and Vision: Responsible for planning for and aligning campus IT and communication resources in support of the University's teaching, research, and public service missions. Enables utilization of IT as a core, transformative resource facilitating and supporting innovative pedagogy and enhanced student success, improved collaboration and communications, leading edge research and knowledge creation, effective outreach and public service, and efficient administrative operations.
Plans, designs and implements Information Systems programs and establishes direction, policies and procedures for divisions. (10%)
Business Operations: Responsible for the successful deployment and management of various ERP systems, including financial (Oracle / People Soft), student (Banner), Human Resources (People Soft), and other systems (e.g. Cognos). Additionally, responsible for deploying/supporting 100+ campus online transaction processing systems (cloud, vendor, and custom developed).
Teaching and Learning: Guide instructional and classroom teams and technologies in support of active, participative learning, leading to increased student engagement, and student success. Instructional technologies include a comprehensive array of classroom multimedia equipment and "just in time" physical and online support to 90+ general assignment classrooms, and a common, robustly featured learning / course management system. Effectively partner with academic leadership and faculty to address the technological needs of pedagogy and research, including exploring innovative modes of investment in shared research technologies. (10%)
Research Cyberinfrastructures: Guide the creation and maintenance of a suite of cyberinfrastructures and services for researchers and campus labs / facilities. These cyberinfrastructures include a robust and sophisticated data network, physical co-location facilities for computer and storage systems, a wide range of computational, analytical, and data management tools. (10%)
Infrastructures, Communications, Security, Policy and Middleware: Plan, lead and ensure appropriate infrastructures (e.g. network, telephone, data center, etc.), communications services and technologies (e.g. collaboration, e-mail, etc.), cybersecurity programs and tools, and middleware (e.g. service originated architecture) are robustly available to ensure support of UCR's teaching, research, and business systems, tools, and services. (10%)
Leads change management by modifying and altering existing procedures and methods. (5%)
Oversees through subordinate managers the analysis of the needs of functional departments and helps to establish priorities for feasibility studies and systems design and implementation to develop new and/or modify information processing systems. (5%)
Coordinates with functional departments involved in system requirements, techniques, and controls. (5%)
Regularly consults with senior management on matters of significance.
Directs and controls the activities of a broad organizational department through several subordinate managers having overall responsibility for functional programs. (5%)
Determines organizational structures of assigned departments and allocation of subordinate management responsibilities.
Interacts with senior management on controversial situations, customer negotiations, or influencing and persuading other senior level managers. (5%)
Serve as a collaborative member of the campus leadership team, and advise the Provost and Chancellor on a wide range of issues related to the University's operation. (5%)
Education Requirements: Bachelor's degree or equivalent combination of education and experience. - Required Advanced degree. - Preferred
Experience Requirements: 10 - 15 years of related experience. - Required Previous supervisory/managerial experience. - Preferred Typically 10 years or more of experience managing an Information technology organization. - Preferred
Knowledge & Skills Requires knowledge of policies and procedures and ability to determine a course of action based on these guidelines. - Required
Demonstrates ability to carry out extremely complex assignments requiring expert knowledge of key business principles and practices. - Required
Clearly understands the needs and concerns of the user groups in the organization and applies knowledge to better meet those needs. - Required
Requires in-depth knowledge of the functional area, business strategies, and the department's goals. - Required
Requires extensive and in-depth knowledge of Information Technology principles, theories, and concepts to manage functional area(s) and provide solutions. - Required
Demonstrated success in a large and complex environment with experience managing a large group of professional technical employees engaged in the successful development and implementation of sophisticated computer applications; similar experience directing the efforts of voice and data network professionals responsible for designing, successfully implementing, and supporting very large and complex networks; and similar experience directing multiple organizations charged with delivering effective technical support services to faculty, staff, and students. - Required
Ability and desire to implement modern approaches to all aspects of organizational IT (software selection, development methodologies, technical infrastructure, IT management, and IT service delivery). - Required
Excellent oral and written communications skills. - Required
Experience implementing and maintaining software applications across a complex organizational structure, and managing an internal development team. - Required
Proven ability to create "technical partnerships" and engage in productive distributive computing relationships with Deans, faculty, Librarians, staff, and other campus constituencies. - Preferred
Special Requirements & Conditions Must pass a background check. - Required Must have the ability to travel to conferences, meetings, trainings and seminars. - Required