To provide innovation, consistency and cost efficiencies across a global account. The role will be instrumental in CBRE continuing to build a long-term partnership with our customer. Part of the
To work with and assist the 3 regional operations directors in providing global consistency in all manner of operations.
To proactively review current operations from all 3 regions and ascertain where consistency is lacking and produce appropriate project programs to rectify.
To deliver/program manage innovations from concept to completion.
To review and monitor current staffing models/deliverables against best practice and develop more efficient ways of delivering.
To provide the customer with innovative technology efficiencies to help them maintain a world class business service.
Take total ownership of innovation reporting via weekly, monthly and quarterly customer and internal review meetings.
To actively seek and propose cost saving initiatives.
Production of fully costed business cases and ability present business cases to senior customer and CBRE leadership teams.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS)required. Minimum of 6 years of related experience including 4 years of management experience; or equivalent combination of education and experience. Prefer experience managing office operations in a customer-focused service firm with multi-location structure. Knowledge of real estate terminology preferred.
CERTIFICATES and/or LICENSES
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to internal and external clients. Ability to effectively present information. Ability to respond effectively to sensitive issues.
Requires intermediate knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. May conduct basic financial analysis.
Ability to comprehend, analyze, and interpret complex documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
High level of proficiency in Microsoft Office suite and other software.
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve general results. Responsible for setting department and/or project deadlines. Errors in judgment may cause short-term impact to departments.
Internal Number: 19041986
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.