A sensitive position requires a fingerprint-based criminal history check.
Campus Security Authority
Campus Security Authority Statement
This position is designated as a Campus Security Authority. A Campus Security Authority (or CSA) is defined as an “official of the institution with significant responsibility for student and campus activities”. A CSA is required to immediately report any crime that is reported to them to the University Police who will then review, evaluate, and investigate the reported crime. Annual training is required by the Department of Education for all personnel who have been designated as a Campus Security Authority.
Designated Personnel Statement
This position is a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing.
Statement of Economic Interest
Statement of Economic Interest Statement
This position may require a Statement of Personal Economic Interest.
Restricted Position Statement
A restricted position would be subject to availability of funding.
Chief Objective of Position
To assist in maximizing the value derived from the University’s information systems by designing, implementing, and supporting server and database systems infrastructure with an emphasis on continuous operation, systems and information security, and proactive planning and management. This includes conducting needs analysis, establishing key performance indicators, monitoring and tracking system performance, troubleshooting outages, performing root cause analysis to identify points of failure, and capacity planning to support the future needs of the university. The position manages both systems engineers and database administrators, ensuring that all work performed aligns with the department’s service strategy.
Responsible for the availability and integrity of all production servers, applications, databases, and other information systems, in support of continuous University operations. Using independent judgment and discretion, design, develop, enhance, implement, and test highly complex systems that have the potential to impact the entire campus. Recommend and implement software, hardware and configuration changes to improve systems and database performance. In conjunction with other IT personnel, plan, coordinate, and implement software and hardware upgrade schedules for all server and database infrastructure, to ensure the University’s deployed technology remains up to date and fully functional. Supervise, allocate, and oversee all projects, activities, and work assignments for the systems and database operations group. Assists in capacity planning for data center facilities, for both continuous operation (highly available services) and for disaster recovery. Using centralized management tools, operationalize and standardize server and application management/updating/assessment. Maintains a high level of knowledge of one or more areas of IT specialty, including both current and emerging technologies within the specialty area. Participate in technical and/or security-related incident response situations, which may involve complex campus-wide issues. Collaborate closely with Manager of Technical Support in design, development, and dissemination of systems and/or applications to support enterprise computing for faculty, staff, and students. In conjunction with ITS leadership, participate in long-term infrastructure technology strategy and planning sessions. Recommend and prioritize projects. Mentor and train new systems and database operations staff; prepare performance evaluations. Work to establish standards and documented best practices within the team, to provide for a more consistent user experience. Develop and monitor service level agreements, ensuring requirements are met or exceeded. Ability to operate in high stress environments and manage crisis situations. Attends technology conferences and seminars when relevant to current work specialty area. Safety issues are reviewed and communicated to assure a safe and healthy workplace and a reduction in work related absence. Develop and maintain very positive and professional customer service and/or relations within the office/department and with all constituencies to include students, faculty, staff, guests, and employees. Demonstrates a positive and professional attitude and treats everyone with dignity and respect. Fully support the “Student’s First” value at CNU and routinely goes the extra mile in providing service. Serves in a “designated position” meaning this position could potentially be required to work (depending on the event) during an emergency closing. This position is designated as a “responsible employee” who has the authority to redress sexual violence, who has the duty to report incidents of sexual violence or other student misconduct, or who a student could reasonably believe has this authority or duty. This position is designated as a “sensitive position” who is responsible for the health, safety and welfare of the general populace or protection of critical infrastructures. Other duties as assigned.
Knowledge, Skills, Abilities (KSA's) required
Facilitation and team-building skills at all levels. Ability to influence, train, mentor and leverage the skills of others, including business partners and technical teams. In depth knowledge of directory services (MS Active Directory) server clustering, Storage Area Networks, backup/restoration, and virtualization technology. Advanced to expert skill level with the administration and maintenance of servers in a multi-platform environment, with an emphasis on Linux systems administration. Ability to clearly communicate technical concepts to both technical and non-technical personnel, including the ability to write complex technical documentation. Ability to learn and gain a deep understanding of all facets of complex enterprise systems and applications. Demonstrable analytical and problem solving skills, particularly as it relates to systems and database administration. Knowledge of quality techniques, methodologies and tools required to improve technical processes, customer satisfaction, and efficiency. Knowledge of IT networking and security best practices. Demonstrated skills in managing vendor relationships. Excellent organization and planning skills. Proven, demonstrated ability to model professional integrity and behavior.
Knowledge, Skills, Abilities (KSA's) preferred
Knowledge of VMware, Windows Server, and Redhat Enterprise Linux best practices.
Master’s Degree in Information Systems, Computer Science, Computer Engineering, or a related field, or a Bachelor’s Degree in a related field, and work experience at a level which equates to an advanced degree is required.
Additional coursework in information technology. Possess or working toward the following certifications: Comp TIA (A+, Network+, Security+), Dell, HP, Apple, Oracle
Experience leading, supervising, and facilitating technical teams, with a focus on web-enabled software, Internet access, systems integration, database administration, and system security in an enterprise environment. Demonstrated experience designing, building, maintaining, migrating, tuning, administering, and supporting a multi-platform environment in enterprise environments (200+ servers). Demonstrated experience managing multiple data centers, working with emerging data center technologies, cloud-hosting, server virtualization, and storage management. Experience monitoring and administering systems security and responding to security incidents. Oracle and Microsoft SQL server administration experience.
Experience working with Dell server and storage technologies Experience working in a Higher Education IT environment. Management / Leadership experience in an Information Technology environment. Experience in Data Center design, implementation and maintenance. Oracle and Microsoft SQL server administration experience. Experience with Windows, Apple, and Linux systems.
Selected by The Princeton Review to be included in The 384 Best Colleges: 2019 Edition, Christopher Newport University is a public school offering a private school experience — great teaching, small classes, and a safe, vibrant campus. A “student-first, teaching-first” community, CNU is dedicated to the ideals of scholarship, leadership and service. The University is located in Newport News, Virginia and enrolls 5,100 students. Academic programs at CNU encompass more than 90 areas of study, from biology to business administration and political science to the performing arts. The University has recently completed over $1 billion in capital construction on its 260-acre campus, generated over 7,500 applications for a freshmen class of 1,230 and has been ranked by U.S. News & World Report’s America’s Best Colleges guide as fourth among public regional universities in the South and 10th among all regional universities in the South. In addition, CNU is ranked third among all public schools for having "the highest proportion of classes with fewer than 20 students.” Christopher Newport University is committed to ensuring that all people are welcomed, honored and fully engaged in the life of our academic community. We seek exceptional and diverse candidates and encourage applications from individuals who are underrepresented in their profession. For further details and information about Christopher Newport, visit www.cnu.edu.
Posting Detail Information
Number of Vacancies
Interested parties are requested to submit a cover letter; current resume; and the names, addresses, and telephone numbers of at least three professional references at the time of application. Review of applications will begin June 19, 2019. Applications received after June 19, 2019, will be accepted but considered only if needed. Search finalists are required to complete a CNU sponsored background check.