The bank is currently seeking a SolarWinds Monitoring Engineer. This person will be a member for the bank’s Enterprise Monitoring Team. This role will provide guidance and day to day support in SolarWinds tools. This individual would be versed in working with IT support teams and customers on implementing enterprise monitoring solutions. The position will also work with the Enterprise Monitoring team to help mature the bank’s enterprise monitoring capabilities. Lastly, this individual will work with the operations center and support teams on implementing dashboards depicting overall health of the IT environment.
Bachelor’s degree with a minimum of 4 years work experience as a systems engineer in an enterprise data center environment with at least 1 years working as an enterprise monitoring engineer. -Or- High school diploma or GED with a minimum of 6 years work experience as a systems engineer in an enterprise data center environment with at least 1 years working as an enterprise monitoring engineer.
Additional Requirements: • Experience in the support and administration of the SolarWinds for both Network and Server/Application monitoring. • Experience in supporting, implementing, and decommissioning enterprise monitoring tools. • Good understanding of monitoring tools, components and best practices for network/application monitoring. • Good understanding of the underlying technologies that are being monitoring including network devices, Windows, Linux/UNIX. • A good understanding of Microsoft SQL and PowerShell. • Excellent communication skills - must be able to communicate effectively with both IT support teams and IT management. • Experience in influencing change and maturing an organization in enterprise monitoring. • Basic project planning and management skills. • Ability to be on call 24 x 7 x 365 (rotating duty).
Preferred Qualifications: • Experience in scripting in Powershell and/or other languages. • Experience in APM tools is a plus • Bachelor degree or higher in computer science.
Internal Number: 31774
About First Citizens Bank
Founded in 1898 and headquartered in Raleigh, N.C., First Citizens Bank serves customers in 18 states and the District of Columbia. For over 100 years, customers have trusted First Citizens with their money … and their futures. Today, First Citizens is the largest family-controlled bank in the nation and the sixth-largest bank franchise headquartered in the Southeast with more than $30 billion in assets. We employ more than 6,000 associates who are focused on helping our customers achieve a lifetime of success. First Citizens operates more than 570 branches in Arizona, California, Colorado, District of Columbia, Florida, Georgia, Kansas, Maryland, New Mexico, Missouri, North Carolina, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Virginia, Washington and West Virginia. For more information, visit www.firstcitizens.com. First Citizens Bank. Forever First®. Member FDIC.
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