At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes.
For the 28th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2018, as well as one of Glassdoor's Employees' Choice Best Place to Work for 2018. We're treating cancer, one patient at a time. Join us and make a difference every day.
Vendor Neutral Archive (VNA) Application Analyst
At Memorial Sloan Kettering (MSK), we're not only changing the way we treat cancer, but also the way the world thinks about it. By working together and pushing forward with innovation and discovery, we're driving excellence and improving outcomes. For the 27th year, MSK has been named a top hospital for cancer by U.S. News & World Report. We are proud to be on Becker's Healthcare list as one of the 150 Great Places to Work in Healthcare in 2016, as well as Glassdoor's annual Employees' Choice Awards 2017. We're treating cancer, one patient at a time. Join us and make a difference every day.
MSK is seeking an Application Analyst to join our Enterprise Imaging team. Our ideal candidate thrives in a fast-paced environment and enjoys application support, analysis, and troubleshooting of an Enterprise Vendor Neutral Archive (VNA) system. This VNA system will become the central repository for medical images that will also be viewable from MSK's Electronic Health Record and other clinical systems. In this role, you will use your expert application knowledge to analyze, configure, test, implement, support and maintain an Enterprise Vendor Neutral Archive (VNA) system.
Analyze, configure, test, implement, support and maintain an Enterprise Vendor Neutral Archive (VNA) system (IBM iConnect)
Participate in training and share expertise regarding the VNA application with end users, project team, and other interested stakeholders
Work collaboratively with the project team, IT teams, Data Center, vendors, clinicians and other end users in planning, testing, implementing and supporting new VNA system functionality
Develop and utilize your application knowledge to evaluate new Enterprise Imaging projects and determine scope, priority, and estimates
Gather users' requirements and develop detailed functional and technical specifications
Configure application to optimize end-user workflow and system capabilities
Monitor the system daily, troubleshoot issues, and implement effective solutions to resolve Production system problems
Prepare test plans, coordinate and conduct detailed comprehensive functional, interface, regression, integration, and post-implementation testing of new system releases to ensure readiness for enterprise deployment
Plan and coordinate the implementation of new system components, enhancements and/or upgrades to ensure the smooth migration from development to production environment
Manage and maintain system functionality in a 24X7 environment and serve as a primary contact for Help Desk support and resolution of Remedy tickets
Participate in system recovery efforts and provide system failover support when servers are maintained
Provide rotating on-call coverage after hours and on weekends
An individual with strong analytical aptitude and a desire to continually learn and innovate.
Capable of building strong customer relationships and delivering customer-centric solutions
Adept at planning and prioritizing work to meet commitments
Consistently achieving results, even under tough circumstances
Adept at building partnerships and working collaboratively with others to meet shared objectives
An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding
Resilient in recovering from setbacks and skilled at finding detours around obstacles
Adept at learning quickly and applying insights from past efforts to new situations
Able to manage multiple projects, handle confidential information, and use sound judgment
Bachelor's Degree; degree in Computer Science or Information Systems preferred
3-5 years of experience supporting an enterprise imaging system (e.g. VNA, PACS)
Experience working with HL7, DICOM, XDS, or XDS-I
Experience in a complex, multi-departmental healthcare environment
Excellent analytical, problem solving, interpersonal, verbal and written communication skills
Comfort with multitasking on complex projects
Off-hours support required
Hours: 9:00 AM-5:00 PM, Monday-Friday
MSK is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, veteran status or any other factor which cannot lawfully be used as a basis for an employment decision.
Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
Internal Number: 8808584
About Memorial Sloan-Kettering Cancer Center
As one of the world's premier cancer centers, Memorial Sloan-Kettering Cancer Center is committed to exceptional patient care, leading-edge research, and superb educational programs. The close collaboration between our physicians and scientists is one of our unique strengths, enabling us to provide patients with the best care available today as we work to discover more effective strategies to prevent, control, and ultimately cure cancer in the future. Our education programs train future physicians and scientists, and the knowledge and experience they gain at Memorial Sloan-Kettering has an impact on cancer treatment and the biomedical research agenda around the world.